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Yes, carpets should be replaced after a house fire or significant smoke damage, even if they appear undamaged. Smoke, soot, particulates, and chemicals can penetrate deep into the carpet fibers and padding, making complete removal a complicated and time-consuming process. If water was used to extinguish the fire, it can also soak through the carpet and padding, creating a risk of mold and mildew growth. Due to these challenges and potential health risks, replacing the carpet is the safest and most effective solution.

Restoration involves assessing damage, cleaning, deodorizing, repairing structures, and replacing damaged items, following a detailed and systematic approach.

Yes, most homeowners insurance policies cover fire damage and restoration, provided the fire was not set intentionally or caused by negligence. Accidental fires, such as those from electrical issues, cooking, or gas, are typically covered. Your policy will usually cover emergency services like roof tarping, the full cost of remediation and rebuilding, and may also cover alternative housing while your home is being restored. You will be responsible for paying your policy's deductible. It is important to check your policy details to see how coverage is calculated—it may be for the full replacement cost of damaged items or the actual cash value, which accounts for depreciation. To expedite your claim, contact your insurance company immediately and have all necessary documentation ready.

The first step in fire damage restoration is having a pro come in right away to help control moisture (if authorities used water to extinguish a fire at your home). Skipping moisture removal puts your home at risk for invasive mold and rot that can cause added property damage and health issues. Once you have the bulk of the water out, you’ll need to run blower fans for 24 to 72 hours to remove moisture.