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Gas Logs questions, answered by experts

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Take this one seriously! If your oven smells like gas when it’s off, this is a telltale sign of a gas leak that can lead to a fire or explosion. In addition, a small leak has the potential to turn into a major leak without warning if any part of your piping or tubing breaks. Potential sources of a leak include the gas valve, burner, joint, or connection lines behind the stove. If the leak appears to be significant, you should contact the gas company or fire department.  

Professionals can recommend efficient layouts or appliances and ensuring regulatory compliance.

Costs depend on the fireplace model, venting complexity, labor, and whether additional structural modifications are needed.

No, fixing or patching a hole in a gas line may not seal it completely. A patch should be a temporary solution because the damaged area will be weaker than the rest of the pipe, increasing the likelihood of future leaks. Therefore, if a gas line incurs damage, call a licensed plumber and have it replaced right away.

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