Founded 2003 • With Angi since December 2011
From regular bi-weekly house cleaning to one-time market-ready cleaning, Patera's Cleaning Service is ready to help! One call can cover it all! We offer a wide range of cleaning options to help free up your time, so you can concentrate on the important things in life! Cost is determined by the job. Cost is determined by the job.
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Angi Certified
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house cleaning (81)floor cleaning (8)handyman (4)hardwood floors (1)glass repair (1)flooring (1)countertop installation (1)
Showing 1-25 of 82 reviews
Carol B.
02/12/2021
Judy W.
03/02/2020
Daniel L.
07/07/2018
Wonderful! We have been with Patera for house cleaning for over 3 months now. Natalie quickly responds (even text messages) and her team is professional and prompt. Great attention to detail and flexible scheduling. Would recommend to anyone!
Description of Work
House cleaning
Category
house cleaning
Cost
$120
Hire Again?
Yes
Dody J.
06/30/2018
I've used Patera's Cleaning Service for over a year, and I am very satisfied!
Description of Work
2 bathrooms, everything. Office and bedroom. Living room, kitchen, dining room, stairs, entryway. Dusting, floors, Countertops, sink, appliances.
Category
countertops, glass repair, house cleaning, floor cleaning
Hire Again?
Yes
Robert N.
06/30/2018
Tammy Y.
12/26/2017
Laura H.
12/12/2017
THERESA T.
12/11/2017
Diane P.
09/06/2017
Emily B.
08/31/2017
Sarah H.
08/24/2017
I was told I would get 2 cleaners for 5 hours, only 1 cleaner showed up. When I went over to check on the progress being made after over 3 hours into my 5 hour time frame, I was VERY disappointed with the lack of work that was accomplished. The cleaner had only completed 1 item on my list! I still needed ceiling fans cleaned, she hadn't touched the bathrooms, the windows sills were a mess, vacuuming had not occurred AND the cleaner came unprepared with very little cleaning supplies (I had inquired about this prior to booking). The house did not look or smell clean at all. When I called to complain I was accused of trying to get a free cleaning and met with sarcasm and argumentative behavior from the owner. I paid for 3 hours of work and terminated the cleaning. BUYER BEWARE!
Description of Work
I needed a one-time cleaning for a rental house. I left the cleaners a list of work I wanted completed within this 5 hour window as suggested.
Category
house cleaning
Cost
$103
Deb E.
06/26/2017
Ramesh R.
06/14/2017
Natalie was great in accomodating the move-out cleaning at short notice. Although only one person did the job, that person (Ashley) worked hard and did a great job. It would have been better if they kept swiffers for faster dusting and cleaning of blinds.
Description of Work
Move-out cleaning
Category
house cleaning
Hire Again?
Yes
THERESA T.
05/26/2017
They were on time and started right after a brief discussion of priorities. The worked steadily the entire time. The house looked great when they were done and didn't smell of cleaning products. I am having them come regularly.
Description of Work
Needed help with house cleaning. - 3 bathroom 3 story house
Category
house cleaning
Cost
$180
Hire Again?
Yes
Steve C.
04/04/2017
Fantastic. I had another company there to remove and replace the laminate kitchen counter and old sink with a new granite kitchen counter and new sink. The kitchen counter people that were sent did not know how to remove a garbage disposal or reverse osmosis kitchen sink faucet but this company did in just a few minutes. This company and I went together to a large hardware store chain to shop together to get all the things we need for the list of repairs I had. They showed me the TYPES of items to pick out and I picked out the style I wanted. No other construction/cleaning company would go with the property owner and shop together but did. They did a lot of the work listed above in the just the first day. They did an EXCELLENT job, worked quick, knew what they were doing (they also removed the garbage disposal and water filter system better than the kitchen counter top company), and they did a lot of the work listed above in just the first day. I will use them for my own home and also my rental properties (apartment building, single family homes).
Description of Work
Rehabbing a large 15 room, 5 level, 4 bedroom single family house. Installing light fixtures, ceiling fans, drywall, outlets, switches, stairway banisters/hand rails, paint, tape drywall, mud drywall, kitchen sink plumbing and more.
Category
handyman service, house cleaning
Cost
$3,000
Hire Again?
Yes
Susan S.
12/20/2016
Left voicemail to inquire about estimates for both cleaning and maintenance work - never returned call
Description of Work
housecleaning and handyman work
Category
handyman service, house cleaning
Service Provider Response
I apologize that we missed your call. We try to return all calls in a timely fashion. Feel free to call back any time. 651-246-9444RUTH W.
07/21/2016
Salman A.
06/29/2016
I happened to be in and out of the house during the cleaning, I noticed that after 1 and a half hours all that had been done was 1 small room was vacuumed and the first bathroom was being worked on. I then re-iterated that the priority is to get the bathrooms cleaned and the floors done. This is definitely not unreasonable in 4 hours since many cleaners have done much more in that same amount of time. The areas that were cleaned were done fine, however, it was just VERY slow service. After 4 hours, 2 bathrooms were cleaned (just fine), a kitchen stove. Floors and living room seemed to be untouched (maybe vacuumed, but there was still dust and debris in main areas). I sent a text after the service, however did not get any response or action to correct.
Description of Work
Purchased a 4 hour cleaning. The objective was to do a standard cleaning of 2 bathrooms, living room and kitchen stove, floors and dusting, and to vacuum 1 bedroom.
Category
house cleaning
Cost
$125
Linda F.
06/17/2016
Provider showed up on time and did a satisfactory, but not exemplary, job of routine housecleaning chores that included vacuuming , dusting and general cleaning but omitted cleaning the microwave. The trash cans in both bed rooms ,the living room and especially the kitchen were not emptied. Any basic cleaning service should at the very least include emptying the trash. The scope of the work to be preformed was not discussed prior to her starting. She took two breaks to make cell phone calls totaling about 15 minutes and left 20 minutes early. She told me upon leaving that "she would stay a bit longer but she would be late for her next appointment and she was overbooked" There are much better services available.
Description of Work
Provided Four Hours of General Housekeeping Service
Category
house cleaning
Cost
$125
Kristine P.
06/05/2016
Joshua M.
03/11/2016
I was referred to Patera cleaning through a friend who used to use their services when she worked full time at a demanding job. Natalie was very responsive and easy to work with as well as concerned with quality of the cleaning job. The prices were reasonable - $30/hour plus tax, minimum of 3 hours. I was impressed by the promptness of the 2 cleaners and the quality of work. Now I can enjoy my weekend and not spend it cleaning! I think I'll be using this service on a regular basis and perhaps expand the cleaning projects.
Description of Work
Throughly dusted all surfaces in the house, vacuumed and scrubbed all floors in the house (hardwood).
Category
flooring contractor, hardwood floor, house cleaning, floor cleaning
Cost
$160
Hire Again?
Yes
Sally M.
10/13/2015
elizabeth W.
09/12/2015
Anne B.
09/02/2015
didn't respond to calls, was rude when she did.....a total disaster....I reached out and originally called her a week in advance or more. When she didn't show up I tried calling her. She didn't answer on any of her ph#. Then Angies tried to call her a few hours later they reached her. But customer satisfaction was not her priority. It would seem after all this she could have asked one or two ppl to work over time if need be but she wasn't even apologetic. She kept saying I hadn't confirmed. When I made the appt. & paid I considered it done. I believe I confirmed once. What more confirmation do you need. But she just scheduled someone else. Said she nths pregnant was 8 mo and on her way to dr. appt. Basically tough luck. Good riddens. So rude in tone and attitude...I couldn't believe it how unprofessional. Never offered any solution except you can get a refund. That didn't help when I needed my house cleaned for an event. TOTAL DISASTER. I WILL SHARE WITH BAND OF NEIGHBORS ONLY IF MY FIRST NAME AND LAST INITIAL IS GIVEN. HOW CAN I READ OTHERS BAND OF NEIGHBORS REVIEWS?
Description of Work
Nothing.....didn't follow up on the appt. scheduled and paid for. Scheduled someone else.
Category
house cleaning
Cost
$75
Service Provider Response
[Removed member name] was by far the most rude and demanding potential client I've ever had to deal with. She bought a cleaning on Angie's list and demanded via email that I send two cleaners for a total of three hours of cleaning that had been purchased. She purchased her cleaning without speaking to me and then wanted it done 48 hours later. We are a very small company and there is just no way that I can accommodate this on such short notice. Then she blamed me for having to cancel a party she was having because her house wasn't clean. She rescheduled her party for the following week and requested a cleaning which I was able to accommodate. I sent her a message to confirm and got no response. In the 72 hours leading up to her cleaning appointment, I called her phone number seven times. The first two times I left voicemail messages asking her to confirm with me & the next five times I called her voicemail box was full. I emailed her telling her that if she did not confirm with me that I would need to schedule a different job for that day. I did not hear anything from her until the day of the appointment that she was anticipating, 15 minutes after the cleaners would have been scheduled to be at her home. I was eight months pregnant and I was standing outside of the hospital late for my own appointment letting her yell and scream at me for 15 minutes. Our conversation was going nowhere because she refused to except responsibility and demanded that I find a way to have her house cleaned in the next three hours which was completely unrealistic. I told her that she wasn't the kind of client that I wanted to deal with and that she should call Angie's list and request a refund. I believe that I did everything that was required of me and that I handled this as professionally as possible.Andrew G.
08/06/2015
The mother and daughter team who did the cleaning seemed like very nice people. However, they were extremely SLOW. It took them 5 hours (10 person hours) to clean a house that was really not very dirty, and they did not even finish. They did not get the floors done on the main or lower levels. Definitely not worth the total of $280. Re: provider's response: Our house is NOT 5000 sq ft! They did not estimate 7 hours. We have a cleaning service who are now cleaning biweekly - using 2 people and about 2 hours and doing a very nice job. Buyer beware.
Description of Work
House cleaning.
Category
house cleaning
Cost
$280
Service Provider Response
[Removed member name] was a very pleasant customer to work with. We discussed The details of his home and schedule the cleaning over the phone. We talked about the options of working within a budget versus just coming in and cleaning the house from top to bottom. He explained that the house was brand-new and that they had only lived there for a month or two. I can't remember the exact size of the home but I know that it was very large maybe close to 5000 ft.² and had five bathrooms. I explained to him that if we were to come in and clean the whole place top to bottom that the initial cleaning would take about 30% longer then what would be expected on a biweekly basis. I believe that my estimation was very accurate. A house of that size would have to take at least seven hours to clean biweekly. We could have rushed through the whole house and done a less than thorough job but we pride ourselves in quality work. If he had led me to believe that he wanted a less detailed job done I would've certainly arrange for that. I apologize if I didn't communicate clearly. [Removed member name] was a delight to work with over the phone and I was looking forward to earning their long-term business.Other Information
Services Offered
Services Not Offered
Floor Polishing & Waxing.
Licensing
Licensed
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