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"Finken called to sell RO filters for RO system previously installed. They took payment over the phone and stated the filters were paid in full and drop off of the filters would occur. After drop off, invoices were sent requesting additional payment. When calling to discuss the issue, representatives give excuses as to why the original payment 'didn't go through'. They state there is a training issue, and conveniently the person who processes the invoices is never available. They state they take the credit card information at the time of original phone call and store it in their vault. I've requested they delete my information and stop calling me as I've already paid as they required before delivery. I will look into purchasing these replacements elsewhere as the business practices are questionable and customer service is poor. "

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I have used Steve a number of times before, so I knew what to expect. Steve is a very hard worker, puts in a full days work, covers up absolutely everything that might catch a stray drop of paint and cleans up each day before he leaves. Steve knows his business and gets it right. I had initially hired him for a week, but the job was huge, so he gave two more days before he had to move on. He repaired miles of tape on corners of sheetrock that had pulled away form the edges ( typical of newer house builder quality, unfortunately!). He also repaired dozens of nail pops and then needed to repaint entire walls, including an entire winding staircase. I also had Steve repaint the kitchen , dining area, dining room and major portions of three bedrooms and the basement . This was a BIG JOB and very tedious. As always, Steve did a first class job at a very fair price."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."