"They sent someone out to come fix it. I go online when I have an issue, instead of calling. It is very easy. You go online and tell them what is broken. The respond with who will be coming out within 24 hours. They have different plans for different amounts of money. I have my house and pool covered. I pay a $75 copay a month. I have had them for several years, and have never had an issue."
Pool and Spa Servicing questions, answered by experts
You’ll know you need to replace the pump in your hot tub if you hear loud or unusual noises when the machine is running or notice a significant decrease in water pressure. A leak or altogether failure of the hot tub may also indicate a problem with the pump, but you’ll need a professional to investigate the source of the issue.
Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.
Similar to a hot tub, swim spas last anywhere from five to 20 years, depending on quality and your attention to maintenance. The best way to increase the lifespan of your swim spa is to carefully maintain it—including draining it around every six months to deep clean the parts.
Regular water testing, filter cleaning, and chemical balancing are essential for keeping water clean and equipment functional.
You can and should use a hose to fill a hot tub. There shouldn’t be anything special about the hose other than it shouldn’t be damaged. Kinks or leaks could slow down the filling process. Attach the hose to the nearest spigot and get the water flowing.
The Appleton, MN homeowners’ guide to pool and spa services
From average costs to expert advice, get all the answers you need to get your job done.
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