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Yes, many services include cleaning as part of the repair process. Confirm with your provider.

Generally, snow removal from a roof should occur once over six inches of snow accumulates, especially if you notice that ice dams have formed. Without ice dams, you can let the snow accumulation hit 12 inches before removing it. However, the amount of snow that is too much for your roof also depends on the sturdiness of your roof and the compactness of the snow. If your roof needs maintenance or has structural issues, it’s best not to let the snow accumulate too much for fear of collapsing.

Walking on the roof to clean gutters is unsafe and not recommended due to significant safety risks. It is especially dangerous on steep or slippery roofs, or if the roof is wet or covered in leaves, which increases the chance of a fall. In addition to personal injury, walking on the roof can damage shingles, potentially leading to water leaks. Instead of walking on the roof, use a sturdy ladder positioned on a stable surface to access the gutters. Be aware that using a ladder also carries risks, as it can be difficult to maintain balance while performing the work. You can also use ground-based cleaning tools. For safety reasons and to prevent damage to your roof, hiring a professional to clean your gutters is the best and safest option.

There are several ways to remove snow from your roof: using a snow rake, salting the roof with calcium chloride, using a rope (cautiously), and using heating cables. It’s important to mention that pretty, fluffy, sparkling snow weighs a great deal, and when physically removing snow from a roof, you should be aware of large snow slabs breaking off. These can weigh hundreds of pounds and are a real danger, so be extremely careful anytime you’re doing this type of work.