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"The team came in and did my tub to shower conversion in a few hours . Less time than I anticipated. Very thorough and clean! Canâ t wait to use my new shower!"

"The work was done professionally and accordingly. They were careful of my floors throughout the house. They cleaned the bathroom and my floors between the bathroom and the door. They explained the instalation process and clarified placement of handles, shelfs and the shower seat. Very happy with the work done."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"Great job. The end result is amazing. Most of all, there was excellent communication. Highly recommended Five Star Bath Solutions."

"Tech was able to tell me what the error code meant but did not want me to order part until testing with volt meter. Diag appointment with volt meter did not cost extra. Tech gave me part numbers and it fixed the problem."

"Didn’t test the jet tub before they left initially and caused them to need to return. Otherwise I am pleased with the service."

"Michael Brooks and his associate came on time for a schedule basement inspection. They were very thorough and explained their findings and advice. They also explained financing options. We decided on the AquaStop Basement Triple Sump Pump fitted to the existing drain tile. With a deposit on the day of inspection, we were also able to finance the remainder of the cost, which helps us get through tax time. On the day of the install, Jacob called as promised to advise us of their estimated arrival time. The crew, Jacob, Dustin, Cesar, and Jaden, were efficient and responsive to questions. They explained all they had done and how each control worked. And best of all, they left the basement super clean after the work was done. Well done, guys, and well done FSM. Thanks for the peace of mind."

Our number one priority is to serve our customers by anticipating their needs and exceeding their expectations. We do what it takes, every day, to make Hanson's Window and Construction, Inc., the best place for our family to serve yours.

"The men who did the remodel were great. Even when they had to go back to the base to get shower doors because they were not in the materials. One stayed and did more while the other got the doors. The salesman was nice but wasnâ  t prepared with the materials he needed. I do like my shower though no more fear of falling, climbing over the tub."

"Beware of the sales pitch, they keep stacking on deductions if you sign that day.
On completion of the installation, the bathroom looks great, but there were problems due to previous owners hidden wall once the old tub was removed. My concerns were that the installer and myself had different goals. He wanted to complete the job and I wanted choices. I lost. When we ran into problems and I asked what my options were, his responses were always and quot;I haven't decided yet.and quot;
The wrong tub size was ordered because of the false wall and I asked, and quot;Well it's just a tub, can we put in the right size?and quot; Didn't happen, and no options were offered. Options I thought of later such as 1. stop installation and order the right size; or 2. push the tub back two inches and give more floor space. Instead, a false 2 inch plywood wall was built behind the tub.
Another problem was the tub itself. I order the 17 inch high model thinking I would have more depth from my old 15 inch tub. Not so. Beware of inside tub not being the same depth as outside tub due to support feet under the tub of aproximate 2 1/2 inches. A 17and quot; tub measure 13 1/2and quot; on the shallow side and 14 1/2and quot; on the drain side. Plus the drain hole drops the actual water depth to 10 1/2 inches at the deeper end. This was not pointed out to me before purchase. In my opinion this is a manufacture flaw. The installer helped my out by plugging the drain hole.
I had to search and purchase the new floor tile. I made the right choice and it looks georgous. It was a hard job installing it because the old sub-flooring needed to be removed to match the curve of the previous wall tiles. A lot of unexpected dust. After two days dry time, I applied a sealer. However there were cracks in the grout after two weeks. Ken came back and fixed it and I applied the sealer again.
The third problem I had was a squeaky wall. Apparently the acrylic wall by the head rest was not sealed properly and it sqeeks when I use the tub and rest my head. Ken came back and tried to fix it by inserting foam behind the tub but was not successful. At least it's not a visable defect.
All in all my advice would be take your time and explore other options. Maybe I could have chosen all tile walls instead of acrylic and paid the same price. Go to your tile store and ask their advice before you sign with anyone. They might have more options. However my bathroom looks great and it will serve me for many more years and it is a step-up from what I had."