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SULLIVAN Heating, Cooling & Plumbing is West Michigan’s most trusted provider for residential HVAC and plumbing services. We specialize in installation, repair, maintenance, and emergency service for furnaces, air conditioners, water heaters, boilers, and plumbing systems. Our certified technicians deliver reliable, energy‑efficient solutions tailored to your home’s needs.\nFrom keeping your family warm through harsh Michigan winters to ensuring cool, dependable comfort in the dog days of summer, our team is here to help. Homeowners choose Sullivan for our fast response times, honest recommendations, quality workmanship, and 5‑star customer care.\nWhen Your Comfort’s in Trouble, Call SULLY on the Double!

"Hired JT to install central air into our home. He was very polite and professional throughout the installation. He took the time to explain the process completely. The install went flawlessly, the work area was cleaned up better than new. Any questions my wife had after the installation were answered promptly and professionally also. Highly recommended, will definitely use his company for any future projects."

"Nearly flawless generator installation - quickly responded and fixed problem. I would recommend Service Professor for your generator install!"

"Saxbee replaced our living room ceiling in our aging home with flair and panache, finishing quickly: he improvised solutions to two peculiarities of the ceiling--the weird angled corner on the southwest side, and the vents in the ceiling, and gave us superb trim that perfectly suited the room as well. Hard worker, cheerful and carefully listening to us. If you want a pro, go to Saxbee."

I’m a small, local HVAC company with 6 years experience. Licensed and Insured.

"Arrived on time and did a good job cleaning air conditioning vents."

"They did an estimate immediately. They accelerated the installation schedule because my wife is ill and needed the product immediately. They induced the electrician to come quickly as well. They did a good job. Installation time was short. They replaced a faulty thermostat that they originally installed with a new furnace two years ago."

"FIRST CLASS! The whole team was terrific! Open and honest communication throughout the whole process. Installation of a Lennox high efficiency furnace system was promptly and professionally installed! I greatly appreciated Brian’s knowledge and expertise. Additionally I had a Lennox AC installed in the spring. Very happy with my experience."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Bottom line was I needed a very competitive price and B & B Heating and Cooling did it for me. We needed two furnaces installed in the same location and wanted a break, no one could beat B & B. He cut his labor and he gave an additional discount. The inspector said they did a wonderful job."