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There are three layers of wastewater in a septic tank: scum (solid waste that floats to the top of the wastewater), liquid (the relatively clean liquid wastewater in between the two other layers), and sludge (solid waste that falls to the bottom of the wastewater). The buildup of sludge is one of the main reasons septic tanks need to be pumped. If the tank is more than 1/3 of the way full with a combination of sludge and scum, it’s time to call a pro for pumping.

Several things can ruin a septic tank over time, including dumping harsh chemicals (like bleach and ammonia), pesticides, and paint thinners down your drain because they can kill the bacteria in your septic tank. You should also make sure to only flush waste and toilet paper in your toilet—otherwise, you could clog your system.

Your septic tank naturally contains the good bacteria it needs, so you typically don't have to add more as the system produces them on its own. However, if you wish to replenish the bacteria, you can use natural methods. For example, you can add three rotten tomatoes to your garbage disposal or flush 1/4 ounce of active yeast down the toilet every three months. While store-bought septic enzymes and chemicals are available, many additives are unnecessary and may even harm your system. The most effective way to maintain a healthy bacterial balance is to avoid using chemical drain cleaners, which can kill the beneficial bacteria in your tank.

Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.