Get matched with top lighting pros in Montague, MI

"Order arrived quickly - all in good condition. Have been using them for quite a while now. I love that the pieces lock together magnetically - so no sliding around. You can choose your colors: top and bottom. You do the measuring - they have instructions on how to do that - and it is very simple. Their order department was very accommodating when I called. Would definitely order from them."

"Had a burned cable smell in our house. I looked up for an electrician on Angie's List and and randomly picked this company and called them. There were very responsive. They came over in around 20 minutes. This is great! A for responsiveness and punctuality. They started checking each power outlet in the house to locate the root cause. After spending an hour, they found a box with a loose wire and fixed it. The smell diminished and eventually went away after their service. So, they deserve A for Quality. 
One thing I did not like was the ridiculous amount of time they spend on insignificant tasks. I had a light switch that was warmer than usual so they wanted to measured the temperature of the switch using the laser thermometer I gave them. They spent around 10-15 min to get a reading on the thermometer. Eventually they gave up because the thermometer did not return any meaningful value. Their time is very expensive so every minute they spend should be spent efficiently , effectively and professionally. 
Finally they finished their work, packed their tool box and left the house. They both got in the van and sat there for around 15-20 minutes. Then one them got out of the van to bring me the invoice. Checking the invoice carefully, I realized they charged me for the time they sat in the van and write up the invoice which should not have taken more than 5 min to begin with. Preparing an invoice is not an electrical service, it is an administrative service. Therefore, I find it unacceptable to charge the client the top dollar for filling out paperwork. Almost every company I worked with send their invoice by mail after they provide the service. The ones that need to charge for the service on premises do it very quickly and do not charge me for the paperwork time. I find this both unethical and unprofessional. 
Customer support was somehow helpful and agreed to reimburse for a portion of it."

"I expected the wires to be hid in the wall. This was not part of the deal. Also, the bracket was not centered on the wall."

"had purchased this on a Deal. I moved my office to the in-law suite, and wanted something outside my norm - yet not too jarring. The decoraator is in Mass. We communicated via email, Pinterest., Houzz, their website and phone conference. I planned to reuse my light cherry office furniture, but needed to get rid of the white wall look. I sent photos of the room and a floor plan. I answered their online style questionaire and sent photo of the furnishing, my favorite Arts n Crafys desktop lamp and some of the art work I wanted to use. The result was a vibrant palate that is invigorating and joyful to work in. Using the colors from some paintings I collected in Africa15 years ago and my electric taste. the result was very bold. (Formerly my definition of bold was any color other than white or beige. The cair rail and lower walls are a terracotta with a rich deep gold on top. The remaining woodwork and doors are a dark slate gray with a satin finish. (Really - no white glossy woodwork.) I feel like I am in some exotic place when I work. I have met with other designers in the past. They ask your likes, then tell you what think regardless. Not so here, the process was interactive, two sided and balanced. The results are stunnung. I wouldn't hesitate to use them again, even if no big deal is available.
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"wonderful! workers were nice and got the job done right! highly recommend them!"

"I sent the money and dimensions in in November 2011.  She responded back very quickly, informed me that she was very busy and wouldn't be able to start on my project for a couple of weeks.  I actually responded that that was fine.  After a month or so with no contact, i emailed.  She emailed  right back, apologized and asked for some more measurements.  I sent them.  Didn't hear anything, when in response to inquiry, she asked again for living room measurements-- that was Feb. 3rd.  On Feb. 20th, I emailed and asked for timeline.  She responded back the next day with 3 designs asking for my preference.  I emailed back on the 22nd of Feb with my preference.  On March 16th, I inquired again as to timeline for completion.Two weeks later she sent a concept board with some furnishings.  No window coverings or lights were suggested.  Three were multiple rugs with no direction of which one for each room.  All and all, not a pleasant experience.  I suspect I could have gotten better service using Pottery Barn's free design service (especially since most of the furnishings came from there.)"

"It was very good. I was pleased with what they did."

"They were on time and finished the job when he said they would - 3 days of hard work later.  Matched and repaired the roof so it all blends in.  On the inside, he did an excellent job repairing/replacing the drywall, including insulation.  The paint was a light lavender in color and he matched it perfectly.  Looks great.
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"Everything looks great. I also appreciate that they cleaned up afterwards."

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.