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"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."

"For Concrete of any need -they should be your first Call/Text/Email For New Build - Call/Text/Email For Remodel - Call/Text/Email For Roofing and Gutters - Call/Text/Email For Pole Barns - Call/Text/Email Griffes Construction Inc. of Big Rapids does it all. They did Roofing and Gutters for us as well. We checked out references, and all of their expectations were exceeded. True Craftsmanship by the entire team."

"as advertised"

"Very pleased with the work performed by Martin & Karson! Shower install looks like a million bucks!!! Love it!!"

"Very professional! Optimal really focuses on the customer experience and ensures you are truly satisfied with your flooring install. Justin made sure everything worked with our busy lifestyle to be minimally disrupted while putting new hardwood floors in our entire house. We are very happy with our beautiful floors and the amazing work Optimal did."

"Yes, they did an outstanding job"

"Very happy with the entire process. Communication was great and Eric even brought Reggie to house the day before the job started to introduce him so I knew who to expect in the morning. Reggie and Cole were great. They took special care to respect my home and did incredible work. My wife and I couldn't be more pleased with the finished product."

"From the very first meeting at our home to discuss the scope of the project, we were impressed with their professionalism and knowledge. Their quote was competitive, (within five percent of other proposals), and the materials Pennings used for the job were, in some cases, superior. They were patient with us as we tweaked the design multiple times. We were delighted at the creativity and inspiration their architect provided to our project. Careful attention was paid to insuring the addition looked like it was part of the original design of the home, and it shows! The architect gave us multiple options to choose from, one of which even decreased the footprint without compromising design or our priorities, and actually reduced costs. Through the process, we met all of the senior management at the company. Not only is everyone extremely competent, but also personally delightful. They are very customer focused, and are always looking to exceed expectations. Our project manager has been phenomenal. From the very beginning, he shared the daily schedule with us so we knew exactly what to expect and prepare for. Changes were also communicated, and accommodations were made to be as non-intrusive as possible in our lives during construction. We were involved in every decision, whether small or large, and we had the freedom to make adjustments along the way. If any concerns arose with sub-contractors, we only had to communicate with Pennings and any issues were handled immediately. We chose to take on some of the work ourselves to reduce the overall cost of the project, and there were no objections. In fact, our project manager often provided advice to us or lent a hand when possible. Pennings has been a delight to work with. From start to finish, it was an exceptionally positive experience and we are thrilled with the outcome."