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"Job started a day later than scheduled due to their equipment being down. Job was originally scheduled for 5-7 days. Job actually took 2 weeks and salesman called into the third week saying the job was done. We have never had mold remediation done before and was selling our house. The explanation of how the job would go was vague at best. This is not a process we are familiar with having never been through it before. In the estimate there was a blanket statement of “any construction materials removed will not be replaced” (once again we were never explained anything about this process in regards to things being removed). Upon the job being completed the buyer noticed there was no mention of insulation replacement. We were 2 days from closing and had to hire someone to replace the insulation. The handyman hired to replace the insulation noticed other items had been removed by octagon. We were not left a list of items removed from the residence. I was just told by Matt Brown that “that’s why I gave you a referral of a weatherization company” for 8300$ one would think you might get a verbal explanation of items needing replacement or at least an itemized list. Hope we don’t need to go through this again because as Octagon will not be contacted again."

"They did a wonderful and professional job! They explained everything very clearly and were very patient which was a huge help!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

"It was very good. Their price was by far the best. They were able to get to the project in a very reasonable time frame and the work was done really well. Everything was as promised, good clean up, and very accommodating."

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