Get matched with top foundation drain installation pros in Eliot, ME

"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."

"Job completed in a day and done right!"

"Once again and with the highest confidence, we hired Russell's Contracting to convert our back entrance into a more open, useful mudroom. As promised, they arrived on time on the expected date and started by sealing off the back entrance for dust. The demolition of the closet was first done, and then the rehab began. I was amazed at the level of detail necessary to make the new mudroom perfect. From fixing the ceiling to installing new walls, taping and sanding, painting, new baseboards, and moving the overhead light, it was fun to watch. Colby was professional, exacting, efficient, clean, and asked all the right questions to ensure we were happy with the result. The new mudroom is exactly what we wanted. In addition, we asked Russell's to help us figure out how to make our open staircase to the second floor safer. Keith, Colby, and Max designed and installed a custom-built, stair-to-ceiling railing system that looks great and provides the necessary safety we were looking for. They also made it removable to accommodate large objects up and down stairs. The amount of time they spent was crazy, and the amount of math they did to ensure it was plumb and solid was above and beyond our expectations. My house was built in 1933, and this railing system looks like it could have been original to the house. It is a masterpiece. Everyone at Russell's Contracting we have met and who has worked on our house has been exceptional. You can stop scrolling for contractors; call Russell's."

"Swanick Builders were not consistent with time lines. They would make choices that we as the homeowners should have been consulted on or made. Builders made many mistakes of placement or painting wrong colors from chosen /discussed choices made by us. When talked to about this they would state its a focal point. Level of work has been found to be subpar at best, needing other professionals to come correct. Sub contractors utilized by builders were subpar putting hole in roof . all in all they should not have taken such a large job and we would not be hiring ever again. "

"We hired Rich with RAM Construction to complete a major renovation to our property. With my husband being a contractor himself but having no time to do the work, this was a big step to take on our behalf and we needed a contractor we could trust to show up and complete this major renovation. Rich took the job on knowing full well what challenges may exist with working at another contractorâ s home. Rich was completely open to my husbandâ s suggestions as well as being able to provide his own ideas on how to complete the project. Even though we had a contract Rich has been very accommodating with allowing us to veer outside of the project specs. Rich has been great to work with and we recommend him 100% to anyone who may be looking for a great Contractor."

"Overall, the finishing of my basement went pretty smooth. The Owens Corning product, drop down ceiling, and flooring are all really sharp. In the beginning everything went fast and smooth with the framing and wall/floor/ceiling install being done within 2 weeks. There were some hiccups with minor imperfections, tv mount in wrong spot, etc. Those were fixed promptly. After that is when I ran into issues with other items in my contract that were not taken care of and the project felt forgot about. Just had some minor electric work, stairs to get carpeted, and didn't receive hanging clips yet. I had to constantly ask about these items and every answer would be "I forgot to ask or send the clips". I eventually got the items completed, but am not happiest that it took almost a month and constant reminding to get these items that should've been scheduled for during the project."

"Marcus came over the day after I requested the quotes (quotes requested Sunday, he came Monday.) He assessed the situation and explained options and pricing. He very willingly attempted the lower cost option first, even though we had doubts it would work. He told if it did not work and we had to go to the higher cost option, I would only be charged for that, not both. We did have to go to that option and he was able to clear the clog from my sewer line. He then inspected with a camera and showed me that there were several roots intruding on the line. He recommended repeating the process with a nozzle designed to remove these. He did not have that on his truck, so another visit was scheduled for today with a different tech. This was also successful and it was clear from the camera inspection at the end that the roots were gone. I was expected a horrible mess from this process, and was very happy that both operations were completed with minimal additional sludge in my basement."

"Good job done -- even when a problem was encountered. Diagnosed and fid problem quickly."

"Beware and be absolutely sure you ask them the right questions before the work begins. We were ignorant and trusting both big mistakes with these guys! "