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"TruGreen provided transparent pricing and quality workmanship when treating my property for bed bugs. Their technicians were professional and thorough, ensuring every area was treated to eliminate the infestation. I appreciated their attention to detail and how they followed up to ensure the problem was resolved. I'll definitely be using their services again if needed."

"I knew that I had at least 2 groundhogs near a shed on the back of my property and when I started seeing them chewing it up, I called Kevin/KP Wildlife Control based on the Facebook reviews. I was beyond thrilled with my service!! Caught 2 adult and 5 pup groundhogs and 2 raccoons in a week! (I didn't know about the pups or the raccoons.) He's very committed to helping you solve your wildlife issues and I highly recommend his company. Thanks again Kevin!"

"I recently called Viking Pest to re-bait my rodent stations in the garage and outside. When they arrived, they refused to do that and told me that since I have a dog, their company policy no longer allows them to. I had the dog when I started service with them. In fact, 2 months prior to their policy change they sold me 2 outdoor bait stations for $75. So basically, they would like me to spend more money and buy into their Smart Rodent technology instead, as their only option claiming it’s safer. If they were offering it at the same cost then that might be an option but it’s not the case. I called multiple times asking for their service manager to call me as I was upset. Each time customer service would say I’d get a call within 48 hours and never did. I guess since Viking is owned by Anticimex a large corporation, they’ve lost sight of customer service. I am very disappointed with Viking Pest, I would not recommend them. If I could give the no stars I would."

"Hired them for an emergency service to get rid of hornets in the work area at a residence. Construction work had to be shut down because of the problem. They claimed they could get rid of them immediately. They sprayed some poison and it didn't do anything. After they left the hornets would land on the sprayed areas and it didn't bother them. Called the tech back out and this time he claimed he couldn't do anything about the hornets. Same tech - Brian Boone. Charged me $365. And apparently they are using techs which are not licensed by the state. Talked to a few persons on the phone at this company, but no one with any decision making ability will get back to me. Horrible experience all around. Fraudulent business practices."

"I recently had a disappointing experience with GreenPest management company. A sales representative pressured me into signing a one-year contract by stating that he needed to secure one customer that day. Feeling cornered, I agreed to the contract, trusting the sales guy professionalism. However, after the first service, I decided to cancel the service. I was shocked when I was informed that the cancellation fee would be $250, despite having been told initially that the service fee was $100. The customer service agent was rude and he got furious after he heard about cancellation and determined to get 250$ from me. The entire experience has left me feeling deceived and frustrated. I would caution others about the company shady practices and be wary of high-pressure sales tactics. Based on my experience, I cannot recommend GreenPest company and suggest seeking pest control services from a more transparent and customer-friendly provider."

"I used their service for two seasons, and received 7 treatments plus an Aearation & Overseeing at the end during each season. I must say that their formula works because after the first couple of treatments, my yard went from a dirt pile to sprouting full, very green grass. At the end of the two seasons, most of my yard came in, with the exception of a few bald spots near the garden. I gave them a C for price, because they are on the higher side when compared to other services-particularly the aeration service. I do like that their customer guarantee provides that they will come back out and repeat your last treatment if you aren't satisfied or aren't seeing results, and I've only had to do that twice in two seasons. Unfortunately, if you aren't home to catch the service tech who is treating your lawn, it's almost impossible to get anyone on the phone directly from the office. Calls always go through a central customer service line, and I've never spoken to my service tech, even after leaving a message or two. Which is why I gave them a C on responsiveness."

"I WAS a paying customer of Taylor Pest Control and maintained a contract for pest services. The technician that serviced my property was the ONLY reason I stayed as long as I did with this company. I am no longer a customer because of the following: Office staff is incompetent, lies and has failed to respond to service requests. Brad Taylor whom I was told was the owner, would rather cover for them instead of provide the services that I paid for. My initial issue was that I signed a contract and it was subsequently lost by office staff and I did not receive service for months until I inquired about why my property has not been sprayed in about six months. Second, after never having a pest issue since purchasing this property in 2018, I had an ant infestation this past Friday and called to request service since I had a contract with them. I left a message at 9am after no one answered the business phone. I called back multiple times throughout the morning because with Easter being on Sunday and family coming to visit, I did not want to spend the holiday with ants crawling all around the house and guests. Finally, later in the day, I get a call from Taylor Pest and was advised that they were closed "since it was a Federal holiday" I was perplexed as I knew this was not true, and advised the caller of such. The story then changed and was then advised that the reason now was because they are a small company and like to treat their staff well. I guess Brad thinks it is more important to give a three day weekend for your employees than to provide services for your customers? I guess you rather your customers jump through phone prompts and leave messages rather than just advising that the business decided to close on a normal workday without notice. Anyway, after getting the runaround from them and the caller not being able to advise whether someone could come out or if I would be charged an additional fee "for emergency service", I decided to go out myself and purchase supplies to get rid of the ants. Yesterday (Monday) morning, I again called about the issue and was advised that Brad would contact me to schedule service. I did not hear him. Today, I called and after again explaining my issues with the office staff, I was eventually left a voicemail advising that I would not receive service until Thursday (a week later) which I felt was ridiculous given the circumstances. I called the office and the phone was answered by the owner (Brad Taylor) who after hearing that being a current and up to date customer with a service contract, I was not satisfied with the timeframe of waiting a week for emergency service. He decided that a contract doesn't matter and said they were no longer going to provide the service that I paid for and to look elsewhere for my pest control needs. Brad Taylor tried to state his reasoning was because of the way I treated his staff; however, if calmly providing feedback to the office staff of a company about their shortfalls and how a company that values their customer should have handled the situation is "wrong" then I don't want to continue service with this company and you probably don't want to be served by them either. I would like to add that I had not talked to the office staff between the time Brad left a voicemail advising that I was on the schedule for Thursday and my calling him to let him know my concern about the wait. So, his rational about the reason for terminating service was a lie. Now I know his office staff get their values."