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"Summary: I hired Hydro-Tech to install a new Hunter sprinkler controller with a wireless rain sensor, and replace a broken sprinkler head. Communication has been poor throughout, including scheduling. I had issues with the controller immediately after installation. While I contacted the tech who provided the proposal via email the same day as the install occurred (5/25), it's been 11 days since I sent that email and I have received absolutely zero response. Given that I reported the controller as defective within a few hours of the installation and have received no response, I can only assume that Hydro-Tech cannot be trusted for after-installation support in any way. Caution is strongly advised. Full description: I requested a quote to install a new sprinkler controller a replace a broken sprinkler head. I was able to get David Ogurko to come out to provide a quote the next day. He indicated it was a small job and probably wouldn't take more than 1 hour of labor. He said the work could be scheduled relatively quickly. David provided a reasonable quote. The proposal requested 100% payment upfront but I emailed him on May 2nd to request 50% payment in advance, 50% upon completion. Given the small size of the contract, he said I could just pay the entire amount upon completion. I then returned the signed contract on May 3rd. David emailed me on May 4th stating that I would hear back shortly regarding scheduling. As I heard nothing by May 11th, I reached out for information. He responded saying he couldn't schedule the work because he hadn't received payment - even though he previously said I could pay after the work was completed. I forwarded the prior email and he responded, "I will take care of this first thing in the morning." One week later on May 18th, I received an email stating that the work would be completed on the 25th, between 7 and 12 PM. A tech arrived shortly after 7 AM. He installed the controller, replaced the damaged sprinkler head, and physically installed the rain sensor. However, he never setup the rain sensor on the controller. I only discovered this after he left, and I had to call to have it done remotely. I immediately began having issues with the controller. Despite installing a wifi access point in close proximity to the sprinkler controller, and the controller and my Ubiquiti controller reporting a very strong signal, the sprinkler controller would drop off the Wifi approximately 30 minutes after initial setup. Rebooting the device resolved the issue temporarily until it occurred again. I sent an email to David the evening after installation (5/25). It is now Monday, June 5th and I have yet to receive any response from David. I later discovered that the Hunter controller just has very poorly designed Wifi code. Wireless devices are expected to connect to the strongest access point when multiple access points broadcast the same SSID (wifi network). This allows you to seamlessly roam between access points in a large building/home, and works well with most laptops, smartphones, tablets etc.. However, it appears the Hunter controller would connect to the proper access point, and for no apparent reason, drop the connection if it saw other access points broadcasting the same network. When I created a dedicated wireless network for the sprinkler controller only on the access point with the best signal, the issue went away. While I appreciate that it now appears to be working, the fact that I received no response whatsoever from Hydro-Tech indicates that they cannot be trusted to provide any after-install customer service."

"We had a fantastic experience with JK Gardening Lawn & Garden Care, from start to finish. Their pricing was very reasonable, and the quality of service exceeded our expectations. Kevin and his uncle came out to plant 20 emerald green arborvitae trees along our driveway. They dug all the holes by hand, demonstrating incredible effort and precision. They even moved the excess dirt into a neat pile exactly where we requested. Once the job was done, they thoroughly cleaned up and even blew the driveway free of debris. We couldn't be happier with their professionalism and attention to detail. Highly recommend!"

"Mr. Arlin said I would like the job when finished, I LOVE the finished job!!! He was very professional and fun to work with. Would like to work again with him on future projects."

"Highly recommend. Timely and reasonable estimate. Very knowledgeable on how to do the repairs. Once schedule they were there on time and finished in estimated time. Great result!"

"When we contracted with Bartz Landscaping in November 2019 (after getting estimates from three contractors), their BBB rating was A+. Now it is down to C+, and I can see why. We had a problem with rainwater flooding in our back yard, and Bartz provided two options, a yard length drainage ditch (rock filled) or French Drain (with no ditching necessary) Strongly recommended was the installation of the supposedly much superior French Drain, eliminating the need for any ditching, and it was this for which we opted. This was done in November 2019, but the flooding continued afterward (it would drain after an hour or more, but we were told that there should be no pooling whatsoever with the French Drain). They came back a couple of times to make some minor modifications, but none of them were effective. The only way to eliminate the flooding was for me to dig my own partial trench, something that should not have been necessary given the French Drain. When I asked them to replace my trench with a “professional” one as part of the original contract to alleviate the flooding, since the French Drain had not lived up to their promise, they said this was extra and would require additional cost. Supposedly an estimate was sent, but it was never received - The following was my last correspondence with the contractor on 11/09/2020, to which there was no response; "When you send estimate, include diagrams for both the estimate work and the no-charge options (i.e; remove pop up and recontour exit area). The original estimate never arrived for the creek bed and pipe extension. I do not agree that this should be considered additional work, as the original goal was to eliminate the pooling completely, which the French Drain alone has not done. Nonetheless, send the estimate and we will decide. Thank you" Since there was no response to this final email, I felt that the contractor wished not to be bothered by me anymore. Having already sunk $1500 into the French Drain which, at best, was only partially effective, I opted not to waste more money with them to do something they should have done for free as part of the original promise to alleviate the flooding problem. I lost confidence in their alleged “expertise” in drainage. Also, note that the response statement "we made professional suggestions and they were not followed (due to not accepting the proposal) is not accurate. We were given two alternative proposals originally, creek bed OR French Drain, the latter being strongly recommended over the former as much superior eliminating any need for any type of creek bed. It turned out that a partial creek bed was needed after all, which I dug myself. There was never any discussion to accepting BOTH proposals, especially since the French Drain was supposed to stand alone to eliminate the problem without any ditching."

"Very well. Excellent work completed on time."

"Very happy"

"Johnny spent plenty of time with us on estimate and got specs to us quickly. Crew got entire project done in 6 hours - worked so hard continuously. Plants, trees, shrubs and mulch are gorgeous. Very pleased"

"They were on time and did great work!"