Get matched with top siding pros in Grantsville, MD

"My older house looks much better with the new siding. Nice sales person and project manager."

"Great work. Will be keeping the contact for future work and recommendations!"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Very helpful, friendly and professional."

"I was surprised because it was during some of the worst winter weather but they were able to measure and install in a very short period of time. The material was cut to fit on site and was the color and quality I ordered. They did an excelletn job"

"Rep showed up early which was good. But after 3 hour dog and pony show that I had to call an end to. Initially I told the company was looking for siding first, patio door next and if $ left over or package deal replace windows. When rep showed up, first thing I said was my priorities (siding, door, windows). 2 hours into presentation - we really don't do siding we have a "sister" company that if you do the windows/door you will get a customer discount. He wanted to sell me windows/door, completely missed point re: siding and when I kept bringing that up, back to the windows. Then when I finally wanted an estimate, wrote some figures on folded piece of paper which he took with him. 24 hours later still haven't received any written estimates."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Very professional. Sent me a completed quote as requested. Was 20% higher than another, more local contractor."

"They did a very good job. They were quick and I am very happy with the work that they did for me."

We have over 25 years of experience. Customer satisfaction is our main priority. We are your affordable and professional choice. We understand that your needs are important and we want to take care of them for you. Please call for references.