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Garbage Removal questions, answered by experts

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.

To prevent drain clogs, perform regular maintenance and cleaning. Avoid disposing of substances like grease or coffee grounds down the sink. Additionally, installing and routinely using drain strainers can help catch debris and prevent blockages from forming.

You may be able to install a garbage disposal on your own, especially if you're handy or have some experience with plumbing. However, if you have any concerns or want to make absolutely sure that the connections are installed correctly, you may be better off hiring a local garbage disposal installer to do the job. 

Never put glass in the garbage disposal. It can damage your disposal or eject shards of glass out of the disposal and cause injury. If you get broken glass in your garbage disposal, turn it off and cut the power from the breaker, use a tool like pliers or tongs to remove the glass, and use a wet-dry vacuum to remove the remaining glass pieces. If you can’t access the disposal safely, call a garbage disposal repair pro.

The Norfolk, MA homeowners’ guide to garbage removal services

From average costs to expert advice, get all the answers you need to get your job done.