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"Beth did a great job installing new motion sensor lights on my property. Her customer service and communication was excellent. We arranged the entire job via text and email. She was very responsive to my questions and gave great advise. I will hire her again the next time I need a licensed electrician."

"After Lowe's came to clean the dyer vents at my condo building, my dryer was no longer venting. I contacted them and initially they said they would send someone to check the vent. They then called back and said my vent was never clean because it was disconnected and they could not help me. This was strange because the dryer was working fine before they came. Also, in my trash there was foil tape that you would wrap around the vent. This made me think that they did try to clean the vent despite saying they did nothing. I contacted my management company who said there were never any previous issues with my vent. I called Lowe's back and told them this and they still insisted that they never touched it but would check with the technician. I looked into it my self and found that in the section of the vent between the dryer and the ceiling there was a mass of lint the size of a small animal (see the picture). It was so large that moisture from the dryer had also built up and flooded the bottom of the vent hose. The building manager was then able to clear another mass of lint from the section of the vent in the ceiling and the dryer then started venting to the outside. It was never disconnected like Lowe's said. It seems they started cleaning it and just jammed the dust all the way back to the dryer. Why they didn't finish removing it is a mystery. If they ever service my building again, I will refuse."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"A first class operation!"

"We consider ourselves very lucky for having chosen New England Clean Energy as our solar installer. From the beginning to the end of the project, NECE was responsive, punctual, helpful and very focused on giving us the best - we always felt they put us, their customer, first. We are very happy customers, secure in the knowledge that no matter what issues may come up with our system, NECE is a phone call or an email away, with courteous, prompt answers. We wholeheartedly recommend them."

"Always pleasant interactions with staff. You can tell that they are proud of what they do and are genuinely invested in the company’s causes."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Overpromised, underdelivered Any renovation project has its ups and downs, but there are a few cornerstones that ensure an overall successful project for the client and contractor: Open communication, Transparency, and Follow Through. While we greatly appreciate the work of the carpenters, plumbers, and electricians who worked on our home--and there are some features of the home we very much love, I would not use this company again. Canty Brothers has a great sales team. They know exactly how to approach a client and provide the information to make a prospective client excited about the possibilities, however the follow through once the contract is signed is very different from the sales pitch. Once we signed the contract, we found communication became difficult, unless they were looking for a payment. We paid 650k for a complete renovation of a 1963 home south of Boston. The 1963 home was about 2700 square feet. We had an addition put on over the garage. The main living space is closer to 3200 square feet now. We also finished the basement. First, we were assured they would begin the project on time. The project was delayed starting by over a month. We were told initially that materials would be "middle of the way," but if we chose anything that wasn't builder's standard, we were charged extra. Many of the things we agreed upon in an email prior to the contract and in person, were not included in our final project. For example we were shown Master Cabinets and told that was what we would receive, but were downgraded to Fabuwood in the contract. It's difficult to push back when you are trying desperately to get them to complete work. We often felt we had to just accept whatever was happening because we worried they would simply stop working. In addition to the aforementioned, the construction crew caused a significant leak in our basement by damaging the water meter. We were charged for the repair. There was no leak prior to the crew working in the basement. The prior owners did not have an issue with this meter, either. Aside from incomplete or poor/sloppy workmanship, Canty Brothers did not care for our yard. There was significant debris, including glass and lead shingles from the previous house exterior left along the property. I have taken pictures of some of what I cleaned up personally. Once we moved into the house, we experienced a water leak in main bathroom through to the first floor, a gas leak due to a poorly sealed pipe, and our AC was not properly hooked up. These major items were addressed, but a better attention to detail could have prevented this. The design flaw with the gas vent, which vents out toward our patio, rather than up through the roof, means we can't have the back windows open unless we want the house to smell like natural gas. It is a design flaw that another company might possibly not have made, in my opinion. In addition, we now have water in our basement. When I called to ask that the sump pump I had originally asked be installed be included, John Canty, the owner, became incredibly belligerent. He assured me water would not get into the basement, and now that it has he wants to charge us for the sump pump that should have been originally installed when I first requested it. Almost three months after providing our final payment (despite agreement at walk-through that all work would be complete in thirty days), there are items that still haven't been completed or addressed. Our main gas fireplace insert has not been installed, despite being part of the contract. The backfill that was used to fill in damage to the yard contained broken dish fragments, large pieces of glassware, and other debris. It has been a struggle to grow grass, as a result. We will have to redo it in the fall. The house wasn't sealed completely, despite being told that we would rate "like a brand new home." I have yet to see that information, despite asking for it. I have maintained pictures of some of the workmanship. We have found vendors who can complete the work left incomplete by this builder, but we should not have to considering the premium we paid. Use this company with caution."

"He did excellent job and he's very good."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."