Optimize Generator People
Optimize Generator People
OPTIMIZE is your first choice for GENERAC Home Standby Generators. OPTIMIZE is a GENERAC Generator PowerPro PREMIER Dealer, allowing our team to design, install, & service generator projects with the full support of GENERAC. You will find our team will go the second mile for our customers. Our sales process is information based with the goal of educating the customer to make an informed decision. OPTIMIZE is a licensed Electrical & Gas Mechanical Contractor focused on providing Energy Generation technology for our customers. Our broad knowledge base allows us to service all of our customers power generation needs. We have 4 locations across south Louisiana to serve the whole I10 & I12 Corridor. Lafayette, Baton Rouge, Northshore and Kenner. 800.927.4832 [email protected], www.OptimizeGP.com/contact-us.
"We had a 22kw liquid cooled QS Generac installed. Since installation, we have had 3 gas leaks and it wasn’t even working since install. We were told they wouldn’t come out until final walk through and not to worry since there is nothing in the Gulf. Ok, fine. Today was the final walk through and it was not a great experience. We were told that we still owed $600. We gave them a deposit of $600 in March that was to go towards the balance. We have an invoice, sales order and initial contract that all have the same amount owed total. No where does it say the $600 credit was applied, even under the payments/credits section. The only difference was the initial contract has the concrete pad and the recent invoice and sales order had a stand. Still the same amount due. We even called the company before to verify the amount and we’re told that it was $20,108.34= $600 off from deposit. So, that’s the amount we got in a check for them. When I called, I was sent to Craig. He was condescending, rude and outright degrading. When he realized we weren’t going to agree and we’re at an impasse, I apologized saying I was sorry we got here and his response was to tell me that “yes, you are sorry and you should write a check for $600.” He went on to tell me that he didn’t know what world I lived in but he lives in the “real world” and that you pay what you owe. We don’t owe anymore. If we did, the contract, invoice, sales order and phone call should have said so. He even went as far as to say that it’s obvious we don’t have money and so, could not pay the $600. No, I’m just not paying more for what I’ve already paid for. This is not great business and disgusting behavior from a manager. Do better and check your contracts."
Leslie L on October 2022
OPTIMIZE is your first choice for GENERAC Home Standby Generators. OPTIMIZE is a GENERAC Generator PowerPro PREMIER Dealer, allowing our team to design, install, & service generator projects with the full support of GENERAC. You will find our team will go the second mile for our customers. Our sales process is information based with the goal of educating the customer to make an informed decision. OPTIMIZE is a licensed Electrical & Gas Mechanical Contractor focused on providing Energy Generation technology for our customers. Our broad knowledge base allows us to service all of our customers power generation needs. We have 4 locations across south Louisiana to serve the whole I10 & I12 Corridor. Lafayette, Baton Rouge, Northshore and Kenner. 800.927.4832 [email protected], www.OptimizeGP.com/contact-us.
"We had a 22kw liquid cooled QS Generac installed. Since installation, we have had 3 gas leaks and it wasn’t even working since install. We were told they wouldn’t come out until final walk through and not to worry since there is nothing in the Gulf. Ok, fine. Today was the final walk through and it was not a great experience. We were told that we still owed $600. We gave them a deposit of $600 in March that was to go towards the balance. We have an invoice, sales order and initial contract that all have the same amount owed total. No where does it say the $600 credit was applied, even under the payments/credits section. The only difference was the initial contract has the concrete pad and the recent invoice and sales order had a stand. Still the same amount due. We even called the company before to verify the amount and we’re told that it was $20,108.34= $600 off from deposit. So, that’s the amount we got in a check for them. When I called, I was sent to Craig. He was condescending, rude and outright degrading. When he realized we weren’t going to agree and we’re at an impasse, I apologized saying I was sorry we got here and his response was to tell me that “yes, you are sorry and you should write a check for $600.” He went on to tell me that he didn’t know what world I lived in but he lives in the “real world” and that you pay what you owe. We don’t owe anymore. If we did, the contract, invoice, sales order and phone call should have said so. He even went as far as to say that it’s obvious we don’t have money and so, could not pay the $600. No, I’m just not paying more for what I’ve already paid for. This is not great business and disgusting behavior from a manager. Do better and check your contracts."
Leslie L on October 2022
