Get matched with top carpet stretching pros in Belle Rose, LA

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Jason did an amazing job! We could not be happier with the finished project. Would highly recommend Spencer’s Contracting!!!"

"OK - not really what I was expecting. That is my issue, I guess."

"The Drexel couch and love seat were purchased in 1985 and had never been cleaned. They were dirty but still had beautiful covering on them. We were told that cleaning something as old as our couch may not get all the oil deposited from the skin may not come out. We were fortunate: The couches now look like brand new couches, fresh from the store. Both Stanley Steemer employees, Steven Campbell and Cameron Frickey, worked steadily and thoroughly. They would both be assets to any business. The price was much lower than competitors, many of whom "claimed" to have more powerful equipment, which I seriously doubt. Sometimes the "new kid on the block" such as these upstarts could leave the consumer "high and dry". We chose well selecting Stanley Steemer."

"Avoid this dealer if you can find what you want else-where. We found them "pretending" to be professional but in reality they are so fly-by-night "make do" amateurs. They promise you quick service and take forever to get the job done. Once they have you on contract, you just have to bird dog them until completion. After several weelks of waiting for our interlocking strip flooring to be installed, a team showed up and after removing the old floor, immediately put down a thick layer of glue !! They began putting down cheap, thin floor strips. We stopped them and forced them to verify what they had brought was wrong. Then they had to spread dry-zit and scrape up the glue. Our whole house was a dust storm and we had to live with the bare dusted slab surface a few more weeks until the correct floor material came in. AVOID THIS COMPANY LIKE YOU WOULD AVOID POISON IVY. They are the worst."

"Right at Christmas and someone steps through the ceiling attic right above where the tree goes. Tony came out next day, repaired it so fast and so good that you cannot even tell there was even a hole! Very professional work! They were clean and nice and worked on our schedule. We will definitely be using them again!!! Great Job!"

"Everyone with Guarantee Restoration was exceptional and wonderfully nice and professional. They took care of everything so that the process was a painless as possible. They coordinated with our insurance company to take care of estimates and payment. I would definitely use Guarantee Restoration again should we ever need their services."