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Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.

Your garbage disposal is not draining because it might have a clog due to food waste, a foreign object, grease, oil, fat, or it may have a broken motor. When water doesn't flush out of the disposal, that's a key sign that your disposal has a clog or needs repair. 

In some cases, it’s more cost-effective in the long run to replace a garbage disposal, but it depends on the specific issue you’re having and the age of your disposal. You should ask a garbage disposal repair tech for a quote to repair your appliance and then see if it would be more worthwhile to replace it. Additionally, garbage disposals last for around 15 years, so if you know your appliance is reaching that age, it’s likely better to pay for a new garbage disposal rather than sink money into repairs.

Never put glass in the garbage disposal. It can damage your disposal or eject shards of glass out of the disposal and cause injury. If you get broken glass in your garbage disposal, turn it off and cut the power from the breaker, use a tool like pliers or tongs to remove the glass, and use a wet-dry vacuum to remove the remaining glass pieces. If you can’t access the disposal safely, call a garbage disposal repair pro.