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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"I had a very good experience with this crew! I hired them to take down a couple walls in my new home to make more space! They are very professional and affordable, and I would definitely recommend them to others!"

"It went excellent. It was like a third of the price of what the dealer wanted. I had broken a door handle. He came to my house to do the work. He calls you before he shows up. I would absolutely recommend him. I have used him before as well, and he is an amazing/honest guy. He is one of those rare people who does what he says he is going to do. He is a road scholar. He is the first one I call when I have a project around the house."

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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"Easy to work with but in the beginning there were some issues with the warranty and negotiations but once that was taken care and everything got going they got here and got the work done."

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This was a $99 big deal purchase. They worked out fine. They came out about seven days after I bought the deal.

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"contractor came out, gave me an estimate and made the repairs to mortar on front stairs and was finished in about 1-hour. Work was well done and he was very professional. I would recommend him"

"Excellent customer service and interaction. He kept me informed every step of the process. He and his team did an excellent job. I am hiring him to paint the deck and fence."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

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