Get matched with top carpet installation pros in Glendale, KY

"All of the employees were respectable, hard workers. They got the job done quickly and efficiently. When they finished the floor, they had left behind a tremendous job and smiling faces. I would recommend them to anyone needing the same results"

"Very pleased with the time frame the laminate and the carpet were installed. Laminate and carpet both look great."

"Don and his team were very quick and courteous. I highly recommend them."

Hard working, attention to details, reliable

"It was an exceptional experience to work with this company. They provided carpet samples that were superior to others I looked at. The installation was seamless. I love my carpet and am very happy I did business with them. Iâ m about to carpet another area and Iâ m calling them for my quote."

"Everything went great. Arrived when they said they would. Did a great job cleaning and they will be back in two weeks. Super friendly and personable."

"It took several emails before any contact was made as they were not used to email contacts.   I had to change the date originally selected and it caused a lot of confusion on the correct date.  So several phone calls were had.  Finally a date was scheduled and confirmed.
But on the confirmed date they did not show up as schedule at the scheduled time.  After several emails and phone calls found out that the crew had  not been notified of this scheduled cleaning as the scheduler had been in the hospital.  They then planned to do the next day on a Saturday.
They called at 7:30 am on Saturday to confirm the 10 am time and to get the correct address as they were given the wrong one.  They did show up ahead of schedule. 
I was quite concerned though because I am a single woman and a red unmarked pick-up truck showed up with two black men getting old equipment out of the back of the truck that had duck tape on the hose of one of the pieces of equipment.
They identified themselves once at the door and started bringing in their equipment.  They needed to know where there was a water outlet and where they could empty their dirty water.  I have never had this asked of me by other clean companies I have used in the past.  They reported that they do not use steam cleaning equipment as do other cleaning companies and use older cleaning equipment as they do a better job.
They also do not move any furniture as other cleaning companies have.  Luckily I am only 65 and quite agle yet and moved all the chairs out of the way so they could at least clean around the two eating tables and then I moved everything backed myself as they suggested that at least 24 hours take place before any movement was made on the freshly cleaned carpet..
So other than the concerns listed above, they SURPRISING did quite a nice cleaning job.  Some of the spots that other cleaning companies were not able to get out were gone and are still gone.
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"They did a very good job at my home just the other day....."

"We were more satisfied with the air duct cleaning than the carpet cleaning but they did a good job. We have no complaints with them."

"Did a super job especially on a rug I have tried cleaning with no success. I definitely recommend Step by Step Quality"