Get matched with top floor repair pros in Frankfort, KY

"I first met Santos Velasquez when we requested a quote for creating an apartment from a garage.  He was very professional and arrived on schedule.  It was a large project, building a barn to replace the garage space, and creating a one bedroom apartment in it's place.  He took pictures and notes.  Santos called within a few days and recommended we involve an architect and scheduled a time to meet her.  Again, they arrived on time.  Shari Mullins, with pillar3, agreed to make some drawings.   These proved to be exactly what we wanted! The process was not speedy.  We discovered the septic system needed to be replaced and the plumbing system was dissolving.  We decided to add a bathroom and a closet to the room above the garage.  Santos and Shari worked together, finding the right specialists and contractors, keeping the permits on schedule and the work moving forward. They were professional.  They always responded quickly to calls, texts and emails.  They were always here when they said they would be here.  They listened to concerns and addressed them immediately, willing to make adjustments and improvements as needed.  They put an effort into finding the best quality materials we could afford.  They kept the contractors on schedule and handled any disputes.  We didn't have to worry about anything.  It took about a year, but we love the results and have no regrets!  It did cost more than expected due to pre-existing conditions and upgrade decisions. Santos and Shari both take great pride in their work and I would recommend them for any project, both personal and commercial. I first met Santos Velasquez when we requested a quote for creating an apartment from a garage.  He was very professional and arrived on schedule.  It was a large project, building a barn to replace the garage space, and creating a one bedroom apartment in it's place.  He took pictures and notes.  Santos called within a few days and recommended we involve an architect and scheduled a time to meet her.  Again, they arrived on time.  Shari Mullins, with pillar3, agreed to make some drawings.   These proved to be exactly what we wanted! The process was not speedy.  We discovered the septic system needed to be replaced and the plumbing system was dissolving.  We decided to add a bathroom and a closet to the room above the garage.  Santos and Shari worked together, finding the right specialists and contractors, keeping the permits on schedule and the work moving forward. They were professional.  They always responded quickly to calls, texts and emails.  They were always here when they said they would be here.  They listened to concerns and addressed them immediately, willing to make adjustments and improvements as needed.  They put an effort into finding the best quality materials we could afford.  They kept the contractors on schedule and handled any disputes.  We didn't have to worry about anything.  It took about a year, but we love the results and have no regrets!  It did cost more than expected due to pre-existing conditions and upgrade decisions. Santos and Shari both take great pride in their work and I would recommend them for any project, both personal and commercial. "

"I highly recommend! Rick and John did a great job and were very professional. Their cost is very affordable and the work is top notch!"

"Josh and Cassius came to my house and cleaned all my carpets as well as my wool rugs. They were courteous and professional and did a great job. I would recommend them and would have them again. They actually did all my wool rugs at their facility about 6 months ago and they look fabulous."

"We had a wonderful experience with Carlos and the Hometown Team. My husband and I were moving from out of state and nervous to hire someone to install our floors when we could not be there to oversee the progress. Carlos put us totally at ease. His communication was awesome. All phone calls were returned promptly and he was patient and thorough when answering my many questions. He was able to source the flooring we wanted and got it delivered quickly. They started install on the day that was promised and stayed late after finding the floors needed to be leveled. When he found an issue with some damaged floorboards, he sent pictures immediately and explained what needed to be done. He sent pictures and was in touch at every step. Did I mention the flooring? It’s beautiful and exactly what we wanted. I have not seen one flaw in the workmanship. When I inquired about how to protect the floors for the upcoming movers, he was kind enough to make an extra stop to bring us paper & plastic to cover our floors and steps. Working with Carlos was a wonderful experience!"

"Steve did a great job on power washing my house. He was very professional and courteous. He arrived close to the time he said he would be here. I'm very pleased so far. I will be looking to hire him for future projects."

"We met Carlos several years ago and he has done floor tile and carpeting throughout our house. Recently he did our kitchen floor and soon to do our entryway. He and his crew are top notch. Dependable, punctual, finish the job in a timely manner. They clean everything up. Very mannerly and respectful as well. We highly recommend them. Give them a try, you won't be sorry. This is before and after pictures."