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"Job well done"

"They do a great job. They always show up on time and the job looked great when finished."

"This company is predatory and takes advantage of senior citizens. My 83-year-old aunt used them for one season only. She never signed up for services in 2025 and ignored their mailer because she did not want them back. They showed up anyway, treated her lawn without permission, and then sent her bills. When I called, they hid behind their ?policy? that customers must cancel in writing or by phone?an automatic renewal trap buried in fine print. Most people assume that if you don?t sign up again, services stop. Not with this company. They count on people, especially seniors, to miss the detail so they can keep billing. To make matters worse, they even turned an elderly woman?s account over to collections. This is disgraceful. ?? Warning: Their services automatically renew unless you explicitly cancel, and they?ll treat your lawn whether you approve it or not. These business practices are deceptive, unethical, and predatory. Save yourself the stress and choose a company that respects "

"This company is very pushy to get you to sign up. After that, it is up to you to make all contact with them. After about 3 weeks I had to reach out to them to schedule. We had wanted all 3 things done at the same time since we have dogs and wanted to get it done at the same time. When they did come out, they did not have the equipment to treat for army worms. Then we had to reschedule for that at a later date. I emailed the company on Oct 18th and explained I was not seeing any new growth in the bare spots. I even loosened the soil with a garden rack the day before they reseeded. They replied to the email and said they would open a free service call ticket to evaluate the reseeding. Guess what...haven't heard a word from them 3 weeks later!"

"The original provider of services was Turfman who retired this year and sold the business to Experigreen. Turfman was great. The gentlemen who services our lawn is Dave and Dave is great. Since Experigreen has taken over I had two issues. First, the continue to charge me sales tax and note on each invoice that it is the Hamilton County tax rate. We live in Clermont County. I advised them of this when they first took over the business from Turfman. They said they would fix it. Most recent invoice still has Hamilton County as the tax rate. Because our zip code covers two counties, it is not intelligent enough to handle different taxing districts in the same zip. They told me they would adjust the amount they charge me, but will not change it to Clermont Count. So Clermont County is NOT getting the tax money for their portion of the state sales tax. In my mind they are thus committing tax fraud. They blew me off on this issue. I did call the State of Ohio Department of Taxation to report this and they said they would open an investigation. Second issue, I should have asked them in advance the cost of grub prevention. Most lawn care companies I talked to charge around the same cost as the regular lawn service applications. Experigreen charged me about $250 for this service. I paid it as I authorized it. I should have asked what the cost was first. Called them and told them no more grub prevention. I will either do it myself or hire another company. I am starting to look for another company now who can charge the correct tax rates and who is more reasonable on pricing grub prevention. Hate to lose Dave, it is not his fault that the new owners are not that concerned about their customers."