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"The whole experience was very smooth, efficient, friendly, and professional. Mary and Tammy were super helpful in helping me find the right pile and density of carpet for our great room, as their showroom has so many styles of carpet and flooring to choose from. Installers were extremely careful in moving furniture and efficient in removing the old carpet & pad, as well as installing the new. I was also appreciative at receiving the Home Show discount. This is the third time I have worked with Mary, and each time has been a perfect experience. Highly recommend!"

"Working with Hays and Sons was not a good experience. We had water damage and they made repairs without checking with our insurance company so we ended up paying out of pocket. They did a terrible job painting our ceiling and their solution was to paint one stripe at the top of each wall. Now we have to paint all the walls on the first floor ourselves. They initially charged us for over $2,000 of services they did not provide. I think they hope customers don't look carefully at the bills, especially if the insurance company is paying."

"Paul and Megan are very friendly and professional! The floors look amazing!"

"3 rooms of carpet purchased and installed. it was supposed to be all the same carpet. A piece was damaged and replaced with "the same carpet just a different weight" and the different piece was supposed to be in the smallest bedroom out of sight. What my 73 year old mother received is what is noticeably different, in the main bedroom and 3 seams noticeably different with a walkin closet in the Master bedroom a noticeably different piece of carpet. The replacement piece was NOT in the smallest bedroom as promised. At the store looking at the swatches, my mother could tell the difference, i couldn't. She wanted her money back. I couldn't tell. The salesman said it was the same. I heard the manager on the phone "what's her problem, it's the same". I thought she was wrong and talked her into it. 2 lessons 1: trust your mothers old eyes 2: Gettysburg Wholesale-Carpet saleman and manager are FOS."