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"Horrible experience. Botched job!! Day one after construction I asked someone to please come look at the job!! Steve blew me off until time to collect final payment. Then tried to tell me it was acceptable job. After two attempts to fix some of the issues. We felt defeated. Then Don Harr called , ask about how it went. He immediately came out to look, after looking the problem was reveled, First, the OSB board was installed wrong, which made everything not line up correctly. He also stated that he had recommended another installer to do our job, He admitting to the fact that Steve was too busy and changed what he had proposed for our job. At that point we threw our hand up ?? What were we to do tear it all off and start over ??? I was lead to believe that Steve was in charge, latter found out we should have called Don from day one. Don was the only truthful one if the bunch!! Even the Window and Gutter installer’s called Steve about the job after they saw the condition ."

"LEARN FROM MY EXPERIENCE! 2/4/25 - Final hit from Champion. My windows DO NOT qualify for the Federal Tax Credit. I failed to do my research. The windows must qualify for your climate zone on the day of installation. This info is on each window sticker. All of which were removed and not offered to me. From Energystar.gov: • On the day the products are installed, check the ENERGY STAR window label to make sure the product you received is certified to meet the performance requirements for your area. The ENERGY STAR label appears on the product next to the National Fenestration Rating Council (NFRC) label on the glass of each product. • Save the ENERGY STAR and NFRC labels (typically combined) from the glass of newly installed windows to take advantage of financial incentives such as tax credits and/or rebates to lower your initial investment costs. Be aware that in the 4 or 5 months it takes to have them installed; they might not qualify. Champion's website shows that they are a "Energy Star Partner". According to energystar.gov - they are not a partner. B Burris Windows (8) C California Deluxe Windows (1) Cascadia Windows Ltd. (6) Coeur d'Alene Window Company (9) Columbia Manufacturing Co. Ltd. (5) Comfort View Products, LLC (9) Comfort Window Manufacturing (10) Croft, LLC (8) Crystal Pacific Window & Door System, Inc. (Crystal Pacific Windows & Doors) (7) Custom Window Systems, Inc. (4) D Don's Windows & Doors, Inc. (11) Drutex S.A. (31) Duke Vinyl Windows (4) Low pressure sales pitch. You hear about and can see where Champion stands out. The value proposition and ROI make them a great choice. Edit to my review. ***July 5th received a text that my order was submitted. Sept. 27th and no windows. I’d emailed customer service and they replied telling me that a message had been sent to the branch and they’d contact me by Friday the 20th. No contact. I stopped by the branch on Thursday the 26th. I was told that my order had not shipped. There was a retooling at the factory that had things backed up. Chris would call me that day with more information. Still no call on Friday night. I’m now 3 payments in on windows that I don’t have. Poor communication from the local branch and their corporate customer service. DO NOT sign a contract. They are 88 orders behind in Evansville. Edit - October 23 install. One window was broken during installation. November 24 inquired about replacement and was told December/early January. Six months and the project is not finished. Problems are less with the local branch and more with Champion’s poor production, communication and no regard for the inconvenience. Proceed with caution and low expectations. January 15 - broken window replaced. The windows are performing well in the single digit weather."

"Key Contracting did a great job. They really care about doing the job right."