Get matched with top closet pros in East Chicago, IN

"We hired Juan to installed new subway backsplash and remove old peel & stick backsplash from kitchen. Juan mentioned he was a little busy but will be able to take the job on and complete it on a timely manner. Juan installed the backsplash on a Friday evening after 4pm and worked until about 10pm to get the backsplash completed. Juan returned on Sunday after noon to complete the tile work after allowing mortar to dry. However, the issue was Juan did not wipe up access mortal and/or cleaned off the tile. Juan left drops of mortal on our floors (which we had just cleaned from Stanley Steamer). Juan left a few pieces opened-no tile is in those cracks. Juan left the tile backsplash with streaks from the sponge. And Juan did not apply border of caulking to the edges. Juan left tile with streaks and clumps of mortal around our cabinets, on tile and on the wall. After discussing these concerns with Juan he mentioned I was criticizing his work and his integrity. Juan mentioned he has not had a dissatisfied customer who have complained about his work. I mentioned to Juan my OCD kicked in and when we hire someone to do the work the expectation is to complete the work to customers satisfaction and clean up after you have completed your task for the day! Juan mentioned he will return to ensure we are satisfied and complete the work and neither less to say I received a text from Juan stating he will return $100 off the bill that was paid to us and he does not want to work for us! Bad customer services and not acceptable for any customer Very Disappointed"

"Mr. Horton and his worker Alex were extremely professional, prompt, reasonably priced. Iâ m looking forward to completing more projects with this company."

"did a good job"

"Overall JRG Remodeling is honest to goodness quality service that is rare to find these days. Gorge the owner is excellent professional neat clean tidy timely accommodating (especially with the masks and shoe covers we requested) He is flexible knowledgeable meticulous fast efficient quick to respond and easily accessible. Happy doing business with you, will definitely do again and refer others as well. Thank you for a job very well done by you and your staff on our dry wall project and floor tiling! P.S. They even came during a snow storm and stayed on, dependable and did not cancel!"

"The sill plate was the only thing completed. The bifold doors have fallen down 1 week later. He had no idea how to replace the door frame. We will have to hire someone else to complete the project. He couldn't figure out how to repair the lock. He had given us a quote for all the projects. He asked for additional money after spending 2 days trying to install the bifold doors. We paid the extra and he still told me he was "losing his *** on this job". He has a fancy website and a fancy business card. He has totally misrepresented himself. We paid him the quoted amount and asked him to leave when it was clear he was not able to reframe the door."