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Avatar for Legacy Window & Door LLC
Legacy Window & Door LLC
4.1(
151
)

Serving Covington, IN and surrounding areas

Free estimates

Emergency services offered

Credit card accepted

"After receiving a few other estimates on a sunroom addition plus a screened in porch, we decided to go with Legacy Windows. Mark’s estimate was in the middle of the other estimates and he offered much more flexibility than the other companies we spoke to in terms of customization. He is a great salesman with previous marketing experience. We signed our contract on April 10th. We were told that Mark and his crew were finishing a room and would be able to start in 2-3 weeks with a timeframe of 6-8 weeks for completion of our room addition project. The budget and timeframe worked well for us, so we decided to add replacement windows for the rest of our house (11 windows total). Several weeks went by and our project had not yet started so we followed up with Mark. We were told that there were issues with his current project (did not pass inspection) and it would push our start date back due to the workmanship repairs. During this time period before any work began on our project we would communicate often with Mark to check on the status of our project. The really frustrating thing about working with Mark is his inability to fulfill commitments he would make to us in regards to project timing and when things would be done. Our primary communication with him was via text messages and time after time he would tell us, “we should be starting next week” or “we are going to be making up for lost time quickly” and time would pass and it just wouldn’t happen. Work on our project began when our existing windows were replaced in early June. The foundation for the expansion was finally started in late June and framing started in early July (roughly 3 months after signing the contract). The first crew completed the framing, hired the shingles out, installed some of the cedar siding, and installed one wall of windows. We were seeing decent progress after having such a long wait in the beginning, all the while the commitment issue just kept popping up. We would get a text saying something like, “going to be at the house tomorrow with some stone samples” and he wouldn’t show up. It was annoying, but progress was being made and we were happy with how the expansion was taking shape so we were willing to overlook it. Sometime toward the beginning of August (roughly 4 months after signing the contract), work just stopped. Again, when we would reach out to Mark asking about the status of our project we would be told, “I’ll have an action plan later this afternoon” or “we want to get everything we done we can this week” or “the crew will be there tomorrow and we will be working all week on your project trying to finish”. In the meantime, nothing would be done and we would repeat the process. This went on for over 3 weeks, during this time there was absolutely no work done. Large piles of construction trash and building materials sat in our yard during this time. A great deal of the usable wood began to warp and I am sure that ultimately materials had to be tossed from being left in the elements for so long. After a couple weeks I finally moved a significant portion of the usable wood up onto the deck so it would at least be partially protected. We found out that there was an issue with the electrical and Mark had decided to let Crew #1 go as they were not meeting his expectations, but it was not communicated to us until the end of the over 3 week period. A second crew then arrived who Mark said usually only did work for him on the south side of Indy (we live in Lebanon), but he wanted to get our project back on track. There seemed to be little to no communication between the crew and Mark on what they were supposed to work on so we had to explain to them what was in the contract to be completed. Crew #2 also started making good progress, they finished the cedar siding, got the rest of the windows installed in the sunroom as well as installing the sunroom ceiling. About this time, which was at the beginning of September we had a separate crew come out to do the drywall. Mark recommended them very highly. As it turned out, the drywall was not properly installed or insulated (in some walls there was no insulation), and ultimately it had to be taken down and redone by Crew #2. Crew #2 seemed to be doing a really good job and we were quite pleased with their progress and the quality of work they were doing for us. They were replaced by Crew #3 sometime in mid-September. We were never told why they were replaced, but Crew #3 was much closer to where we lived so I assume that had something to do with it. Much like when Crew #2 started, there seemed to be little communication between Crew #3 and Mark on what they were supposed to work on. So we again had to explain what was in the contract to be completed. All through the process, the commitment issues mentioned previously continued. We were not as happy with the quality of the work done by Crew #3 as we had been by Crew #2 (or even Crew #1), but they did finally complete for the project for us and after (3) failed attempts we finally received a pass from the building inspector on his final inspection. When Crew #3 decided they were finished they never came back, we communicated multiple times with Mark about the remaining punch list items to no avail and ultimately decided to finish most of the small punch list items ourselves instead of waiting any longer for them to finish (clean up, sanding / finishing drywall, etc.). We love the way the sunroom and covered porch area turned out. From contract signing until the end it took a little over six months, but in Mark’s defense he did agree to let us add a brand new window in the dining room of our house to tie everything together at no cost to us as appreciation for our patience. There are things that we liked about Mark’s company and things we didn’t, I have tried to summarize each category as follows: Positives • Price seemed reasonable • It is truly a custom build, no problem with changes we had at any point • Love the way it turned out, looks amazing • Mark seemed to genuinely care about the quality of the product he was delivering to us (he replaced the cedar shakes that had been installed by Crew #1 because he wasn’t happy with the quality Negatives • Our project seldom felt like it was a priority, part of the reason it took so long was because they were over committed on other projects • Commitment Issues (addressed previously) • Construction Trash left in our yard for months • We cleaned up inside more than they did, I understand drywall work is messy. They never swept up any of the dust and they didn’t clean up any of the clumps of dried drywall mud all over the floor. • We finished some of the minor punch list items, just to be done."
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+70

Recommended by84%of homeowners
Avatar for Griffin Handyman and Construction
Griffin Handyman and Construction
4.9(
9
)

Serving Covington, IN and surrounding areas

In business since 2018

Free estimates

"David and 1 of his workers were kind enough to come to my home to fix my sliding door so it would slide on a Sunday morning. They were back to replace the door on Monday. They were on time, efficient and even replaced the wood facing because the new door didn't fit exactly the same as the old door. I will definitely have them do my next job which hopefully won't be an emergency like the first job. While they were here, I also asked them to hang my Christmas lights and fix my flag stone path. They were efficient and affordable. I highly recommend them."
christmas
Response time5 hrs
Response rate91%
Recommended by100%of homeowners
H & S Lawn Service, LLC
4.0(
13
)

Serving Covington, IN and surrounding areas

In business since 1996

Free estimates

Credit card accepted

"They came when they said they would. I prefer to pay as I go and they did not require prepayment for their services. We will soon be discussing other lawn maintenance issues that concern me and if the solution is a viable one, they will be doing this as well. In other words, at this point I am happy with their work and would definitely recommend this service."
Response time2 days
Response rate96%
Recommended by100%of homeowners
Avatar for 7M Construction
7M Construction
4.1(
10
)

Serving Covington, IN and surrounding areas

In business since 2018

Free estimates

Emergency services offered

"The guys at 7M Construction were totally professional. They did a complete tear out of my old tiled shower and separate tub area and re-tiled both. I ended up asking them to tile the floor as well. I felt very comfortable just leaving my home unlocked for them every morning, allowing them access to my entire home while no one was home. They went out of their way to get me the tile that I really wanted for my shower and really made every effort to satisfy me. Bryce was really good at communicating every step of the job including the contract when I kept adding to the job. The entire bathroom looks great. I get a lot of compliments on how it looks. We love it!"
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Roof System
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Before 1

+88

Response time3 days
Recommended by77%of homeowners
Cross Construction
New to Angi

Serving Covington, IN and surrounding areas

In business since 2000

Free estimates

We value honesty and integrity in all aspects of our business. We offer a variety of Home Improvement services that are customizable to each individual project. We specialize in handyman/carpentry work and a variety of related service and repair projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction. Call us today for a free estimate!

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Deck Maintenance questions, answered by experts

Rotting wood, loose railings, or unstable stairs may indicate a need for expertise.

It is definitely worth sanding a deck to ensure the wood absorbs new stain. Sanding a deck removes the outer layers of aging wood, allowing the stain to penetrate. It also gives a fresh look to the entire surface as part of the deck refinishing process. Without sanding, your stain or sealant is less likely to absorb into the wood. While sanding a deck is a time-intensive project, the rewards are noticeable and long-lasting.

To prepare a deck for a hot tub, start by thinking about safe and easy access in and out of the tub. Homeowners should plan for steps or consider built-in seating, a level surface around the perimeter, and a clear, slip-resistant path from the house. A hot tub requires sufficient space around it for comfortable entry and exit, ensuring no awkward squeezing or stepping over high edges. Good lighting and handrails can also make a big difference, especially for nighttime use.

Although composite decking is extremely durable, it’s also susceptible to extreme heat. Prolonged exposure to sunlight can cause fading, warping, and cracking. Composite also retains heat more than wood, which makes it dangerous to walk on in the summer. You can help prevent heat damage by only building with composite in shaded areas or using rugs to cover the hottest spots.

When staining a deck, don’t skip surface prep, avoid staining damp or dirty boards, and don’t apply stain in extreme heat, cold, or wet conditions. Never overload the wood with a stain, as too much can cause tackiness or peeling. Also, don’t forget to test a small area first to ensure the color and finish look right.

The Covington, IN homeowners’ guide to deck maintenance services

From average costs to expert advice, get all the answers you need to get your job done.