Get matched with top flooring contractors in Washburn, IL

"Great quality work and very professional."

"Salesman that we were to replace dry wall. Later learned we were to have it removed. Attempts to reach supervisors and owners resulted in zero until time to do installation. Gave $1300+ down. Note: this went to the salesman, not to MABS. Then salesman stated $12,000 more if MABS removed the dry wall. Paid salesman and his friend to remove it but didn't do all of it! Sent certified letters to Cedar Rapids address after we got no verbal responses to phone calls. Later learned they receive no mail there, only in Davenport. Were to have GFI outlet placed at far end of basement. 3 electricians said not possible. Also discharge was to be underground to rear of yard which we thought meant to back! House sits on clay. Was to discharge under ground out 10 feet from house. Canceled installation and have found that other basement waterproofing companies do not require 2.5 feet of dry wall removed: only baseboard. Cost was same as MABS. Now we must pay to have drywall installed after the waterproofing is completed."

"Overall, the process was terrible. Dan was terrible to communicate with. Dan will only respond in a timely manner to communications from my husband, not from me. That’s insulting on many fronts, but primarily it’s insulting because I am the one paying for this project and the one who owns the home. In the process of sanding our floors, the protective strip of wood between the wood floor and tile floor was removed. Our tiles have been noticeably cracked and damaged. So now we need to redo the floor in the kitchen. A photo was taken from upstairs of our home of the floors. While this photo was taken, the photographer did not realize that they had wood stain on their shoes. There are lovely wood stain foot prints going up the stairs and to the landing. So the carpeting throughout the entire second floor now needs to be replaced. In short, all of the remaining flooring in our home needs to be replaced despite the fact that we bought a home a year ago that needed no new flooring. Dan also experienced multiple delays which kept us out of our home for an additional week. When we were told the home would finally be ready, I showed up and no doors were hung, outlet covers were not on, and vents were not replaced. Dan made it seem like some of these things were items I could manage. Truthfully, I could, but I paid for a service and he should deliver. Also, he handed me the parts of our light switch in our hallway and said, “For some reason this kept falling apart.” Our light switch was not broken when we left, and it is now in multiple parts. Logic would dictate that you broke it. It’s a $2 part, I do not care that it got broken in this process. I do care that he tried to act like he had no clue what happened. Lastly, our steel front door was damaged while he was working here. I would not recommend him due to the fact that he took no ownership in any of his sloppy craftsmanship. I also forgot to mention this, we have to replace all of our baseboards due to damage from his work."

"The work was done properly and when some additional jobs were added, Mr Grant went out of his way to get subcontractor's in to fix the added jobs promptly. I was very happy with the results and would recommend Steven Grant Construction to anyone who needed a prompt quote and a properly done job. He took the extra steps to finish my job within the quote so I stayed on budget."

"Communication is terrible! Brittany will ignore you and ingnore you time after time"

"I have used Sutton for many projects throughout the last several years and I am always very pleased by the quality of the job they deliver and their meticulous attention to detail. They are fantastic to work with from the bidding stage all the way through the completion of any project, large or small. It is pretty easy to tell right from the start that customer satisfaction is their #1 priority, which I assume is extremely important to most people when choosing a contractor for any job. I highly highly recommend them for any flooring needs from carpets, to hardwood, to vinyl, to tile. I have used them for small residential carpet jobs, moderate sized hardwood flooring jobs, as well as a 10,000sq+ ft vinyl flooring installation at my office that required a special application and they knocked it out of the park each and every time. Look no further if you are in search of of a professional, knowledgeable, and high quality contractor for your flooring needs."