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Good Neighbors LLC
4.3(
89
)
Find a Custom Home Builder

Serving Troy, IL and surrounding areas

In business since 1999

Free estimates

"We dealt with Tom Earle. It was not as good as we have liked, but it was good enough. I did not think that they were working half hours. All of the contractors worked similarly. They come in about 9 o’clock and leave at 3:04 everyday. There were only few exceptions when we started to complain. Then, in the beginning they had a couple of people here. Sometimes it had been three, and then many days, they used to have one person. When we asked them what happened, they said they were working on other jobs too. So, it is a small company, but then I guess they just want to have as many contracts as possible so at times they were spread kind of thin. That prolonged the construction project. It took longer than originally planned. The pricing was pretty good. I saw a couple of other contractors, and theirs came out pretty good. I am not exactly sure about the quality of their work because it is hard for me to compare someone else because we have not had such a large project, but I came to believe that there were situations where the quality could have been better because we asked them to redo a few things. So, of course after we started to pay more attention and complain about their quality then they kind of put more time into it or give it more attention. It is not something that I would consider automatic. It is okay. I am going to do the best I can. It seemed like if you do not complain, then, they will get away with whatever they could possibly get away with. That is the way I see it. I felt that maybe all the other contractors are not like this. I think there are exceptions. They do the best they can and there are also others who can do better, but they do not seem to do so unless you start complaining about it. They are a little bit like that. I thought they did finish okay. They were pretty good in listening to our needs and so with regards to responsiveness, they are pretty good. When you start talking about the allocation of resources and things like this, we were competing with his other projects. I do not know if responsiveness included that or not because the whole project stood up more than a month, even more than the hundred day week. We had previously worked with a smaller scale contractor and he would come here at the earliest as he could. He asked us when he could come in, and he told us that if he could come at 7:30 that that would be better. So, we told him to come at 8. A lot of times he would stay and work until like 5 or 6 until we need to eat dinner. A lot of times he would also come in on weekends on work. For Good Neighbors, they are definitely not like that. They would come in around 9 o’clock sometimes even later or until we ask where they are. The project has been delayed and they did not come in. Maybe they have longer drives that they had to do and they leave early too. A couple times, when we really complained a lot, then they brought some people in over the weekend. Those guys came in voluntarily to work I guess because they were pretty conscientious. They are subcontractors to Good Neighbors. When we started complaining, they came in over a few times over the weekend just to catch up. If that is the hours, they would say they were punctual because they were showing up at time they were suppose to show up, but from our perspective, I go to work at 8 in the morning and come home at 5; you are not doing the same. They were pretty professional. I would have to say that in all situations that they handled themselves pretty professionally. What we have to do is that if we are going to use them in the future, we really have to manage them which I do not think that we should need to do quite to the detail of our level that I think we need to do. They are professional in working on the project, getting the details, and telling us what is going on. Those type of situations, but we would definitely want to enforce the amount of time. If they say they could finish this in eight weeks, then we would expect them to get done in eight weeks and not 50% longer. We would have to manage it from a time perspective a lot closer. If that is the case, I would reuse them. I think from their perspective, they are putting themselves in this situation purposely because they need to have the work like okay I have finished one place; I do not want to have a slack time. I just want to work and work all the time. In order to do that, they accept projects which may overlap. When they started ours, they were actually finishing up on the other one. Then, something happened with the other project that they could not finish because of late deliver or something was not delivered as expected or they had to return it. Things like this. When they were supposed to start on ours full-time, they were not able to do that because they were still working on this other project. When I look at their point of view to manage your business, they have to do that, but then the customer would suffer like us. They need to hire more people. I guess they trust the people they work with. They do not have to watch over them. I think they work with their subcontractors and other people. They do have their own people but not many, one or two. The subcontractors that they hire, I think they trust them because they have special skills that they do not have. They come and do the work. Their relationship with their contractors that I do not know if they can just hire based on their need at the time and then let the people go when they are able to handle. I think they do not want temporary help. They want to have a long-term relationship with their contractors. I empathize with them because I understand the situation they are in, but at the same time, we are their customers. We are selfish about our own project. So, we want complete attention from them which they are not able to give us.   "
Recommended by94%of homeowners
Miller Home Improvement
4.4(
15
)
Find a Custom Home Builder

Serving Troy, IL and surrounding areas

In business since 1993

Free estimates

"Fantastic ! Dan and his crew did an absolute professional job on my home. Work was excellent and completed ahead of schedule. His price was very competitive. They used the highest quality materials to ensure it lasted. I've used Miller Home Improvement on many jobs and recommended him many times. Feedback from the people I have referred him to has always been excellent. I will continue to work with them for all of my future home improvements."
Recommended by91%of homeowners
Avatar for Modern Marvels Construction
Modern Marvels Construction
4.8(
12
)
Find a Custom Home Builder

Serving Troy, IL and surrounding areas

In business since 2013

Free estimates

Credit card accepted

"My home is currently under construction and has been going on a whole lot longer than it should have because of the contractor hired to do the job. Chris with Modern Marvels was recommended to me by a friend so i gave him a call to paint the exterior of my home. Him and his guys showed up quickly, were very clean and his pricing was definitely more affordable than i expected. i asked him to then drywall my home and paint it as well, it took him 2 weeks to get done more than the current contractor has in 6 months. im actually going to continue using Chris and his guys for most all other jobs i have left."
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+14

Recommended by90%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,689
)
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Serving Troy, IL and surrounding areas

In business since 1971

Credit card accepted

"service provider sent by American Home Shield was excellent. The only issue I have with home warranty services is that they do not send their repair companies out on the week-end, even in an emergency. The customer service personnel is less than enthusiastic or helpful."
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+2

Recommended by65%of homeowners
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Custom Home Builders questions, answered by experts

While some highly experienced homeowners can frame a house independently, it is not advisable. You will need ample carpentry experience, a team of helpers, and professionals to sign off on your work to meet local building codes. For the safest outcome, we recommend buying or building a house with the guidance of professionals.

Building a new home can be more expensive than buying an existing one, depending on the housing market in your area. Many homeowners still find that building a new house is worth the investment as they can choose the exact layout they want, as well as to choose their own floors, wall coverings, appliances, and finishes. If you live close enough to the build site, you can also stop by to check on the builder’s progress, which can provide some peace of mind that the project is worth it.

Builder-grade is one of two types of stock cabinets, whereas semi-custom designs allow homeowners some control over the color, finish, or hardware on their cabinets. Stock cabinets are sold in construction-grade and builder-grade designs. Construction-grade cabinets are usually made from inexpensive medium-density fiberboard, which is prone to moisture damage, whereas builder-grade models are a step up with higher-quality materials. Construction-grade designs are the most common type of cabinets in America.

One starting point to find a local home builder is to collect suggestions from friends and neighbors. However, it’s still wise to do some more research before you hire a builder. Read reviews to supplement any word-of-mouth recommendations. Check sources like Angi that have standards and criteria in place to screen the pros it lists can also help you find more reputable local home builders.

A carriage house is a freestanding building, while a townhouse is connected to other units. A townhouse is a full single-family home and typically shares a parcel of land with other connected homes. A carriage house is rarely used as the sole single-family home on a property and is most often an additional building sharing property with a traditional single-family home. 

The Troy, IL homeowners’ guide to custom home building

From average costs to expert advice, get all the answers you need to get your job done.