"Great job.. also detailed my truck. very professional. Cleaned up when done. Would use him again."

"THE GOOD   The interview went very well. I had a list of questions as to how the work would be performed and Mike answered the questions with confidence in every part of the job. After talking to him I felt comfortable believing the job would be done correctly.  We talked about materials and agreed on a price that was comparable to other bids. I told him I was not in a hurry. A different contractor said it would be 6 weeks so I guess in my mind I thought work would start in about that time frame. To be fair, Mike never gave me a start date.  This all happened in the middle of May.
 THE BAD   It took a week before we picked shingle brand and color and I paid an $8000 payment. 2 large pallets of materials arrived in the first week of June. The next communication with Mike was the last week of June with him saying the weather had slowed him down.The next contact was the middle of July. Mike said it would be a little longer. I contacted him again at the end of August and he said he was heading my way soon. I contacted him middle of Sept. and was told 2 weeks weather permitting. After 2 weeks Mike texted me saying it would be longer.  I replied with concerns about the material being on pallets in my yard for 4 months and gave him 3 weeks to start work or refund my payment minus material costs. He replied he had the permit and would start work the first week of Oct. Dumpster arrived on a Monday 8 days later. Some wood was dropped off on Friday. Work started the next Friday.
 MORE GOOD   Once the crew was here they did a great job. They protected my and the neighbors house during tear off and cleaned up every day. After tear off we discovered the addition roof tie in needed to be corrected which was outside the original bid. Mike rebuilt that and it looks and functions great. He did a lot of extras like disposing of some junk I had and putting some bolts in the front porch for a swing. He also partially roofed the playhouse to match the house(untill he ran out of shingles).I was very happy with the work.
MORE BAD  A week later I requested a paid in full invoice for taxes and the playhouse roof to be finished and Mike said he would take care of it.
It's been 7 weeks and still no invoice or finished roof on the playhouse.
FINAL WORD   If you want a quality job and have no time pressure then I recommend Mike. This was a 2 1/2 story hip roof and was not an easy job and took over 7 days to complete. That may have figured in to to delay. All in all it's been a roller coaster ride. He probably would have gotten here sooner if his Angies list A rating (and rightfully so in most cases) wouldn't have increased his business so much.
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"They were very professional, finished on time and budget and it was perfect- one company, one bill. Very satisfied."

"Professional and good customer service."

"I would like to start off with precise, warm welcome and highly responsible of what they are doing. They really know what they are doing and from start from start to end it has been a great project with new experiences and great craftsmanship. Thanks again guys and i hope to have more work for you soon...
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We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. We at Burners Extreme Clean LLC strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

"Professional, timely, great work ethic, trustworthy, fair pricing and transparent. Radiance work is done meticulously. I would highly recommend Radiance Services. I will definitely hire Radiance for my next project."

"I think we had a misunderstanding about what work was to be done. We expected the whole deck and rails to be painted.  Two of his employees came out and painted just the floor of the deck. When we approached them about it they called the boss and discussed it.  They had quoted us a fee which we assumed was the whole deck. Then they wanted to charge us extra money. We told the employee that the fee quoted was to include the whole deck and rails.   This employee advised he would come back and finish the job on his own time and the fee would not be increased. We were then completely satisfied with the work."

Pro-Finish has over 6 years experience in providing the quality work you expect. We know that this is not just a job but your home and take all steps needed to leave your home neat and clean as well.

Welcome to Ben's Home Improvements. We work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest. If your interest is bringing you to our page and we would like to welcome you to contact us directy at 217 343 1230 as we are away from our profie here often but not to busy to talk to you about your next project. We thank you for your interest in us and look foward to hear from you. You can also reach me on Facebook at Ben's home improvment.