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Carpet Cleaning questions, answered by experts

It’s not necessary to tip an upholstery cleaner, and it’s usually not expected by the professionals in the industry. However, tipping between 10% and 20% of your total cleaning cost is a nice gesture and a good way to show your appreciation. You might consider tipping if the cleaner gets a particularly stubborn stain out without damaging the material, or if they go above and beyond to clean an antique piece of furniture using special methods to keep your furniture safe from damage.

To remove pet urine stains and odors from a microfiber couch, first blot the area to absorb as much liquid as possible. Then, generously cover the spot with baking soda and let it sit for a few hours to absorb the odor before vacuuming it up.

For cleaning the stain itself, you can use a commercial urine stain and odor removal spray—be sure to follow the product's instructions.

Alternatively, you can use a DIY solution based on your couch's cleaning code:

  • For 'S' code couches: Lightly spritz the stain with rubbing alcohol and gently scrub with a microfiber cloth.

  • For 'W' or 'S-W' code couches: Use a mixture of one cup of vinegar and one cup of rubbing alcohol, spritzing and scrubbing the area gently.

The recommended frequency for cleaning your carpets depends on several factors, including foot traffic, pets, children, and allergies. As a general guideline, you should have your carpets professionally deep cleaned every 12 to 18 months. However, for households with high foot traffic, pets, or children, more frequent cleanings, such as quarterly, are recommended. If anyone in your home suffers from severe allergies, cleaning the carpets every two months may be best. Between professional cleanings, vacuuming at least once a week is ideal to lift surface dirt. A good time to schedule a deep cleaning is after a rainy or snowy season to avoid tracking in new mud. For a personalized schedule, consult with a carpet cleaning team, who may offer packages for ongoing visits.

Use of harnesses and ladders ensures safe roof access.

Baking soda won't leave a carpet stain. However, the thing you're trying to clean up using it may leave a stain. Vacuum up any traces of baking soda after it's dry to remove the power. If you have any doubt about your particular carpet, test a spot of baking soda in an inconspicuous floor area to ensure it won’t discolor it.

The Roscoe, IL homeowners’ guide to carpet cleaning services

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