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When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

Some signs that your dishwasher is going out include:

• The door no longer latches 

• Dishes are still dirty after a cycle 

• Dishes are cold after a cycle 

• Rust inside or outside the unit 

• Cracks inside the dishwasher tub

• Water collecting at the bottom or outside the unit

If your dishwasher is not energy-efficient or is older than 10 years, you should also consider replacing it. Repairing an older model may be more expensive than replacing it with something newer and more energy- or water-efficient.

A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

Not all dishwashers are 60cm wide, but that tends to be the most common size. 60cm translates into roughly 24 inches, with most home dishwashers being between 22 and 24 inches wide. There aren’t metrics available but it’s been our experience that over 90% of household dishwashers in North America are around 24 inches wide by 24 inches tall.