"We had them come out to give me a price on adding more insulation to 2 sides of our house. And to put new guttering on the 2nd floor . While here they talked us into insulating the attic too. We agreed the attic would be a good job for the guys to do in the winter. We signed papers and gave them a $2500.00 dollar check for the down payment . The salesman Josh said he be in touch with us the next week to see when they could do it. Josh had come out on sat October 7th. Well I tried to send photos of our house to Josh 2 times . So after a week & half I called the office. And ask did he work there?She said yes she would have him call . But no call . So I called office and she gave me there email and I sent pictures to her. I had.questions on the photos, and asked them to call . Ii called in again to see if anything was being done, and secretary said the boss said they were working on a schedule and someone would call me. At this point we are 3 weeks out from our signing and cant get a call from anyone. We are at this point not happy, and figure our $2500.00 is gone. So my daughter called to see if there was a process to get our money back. And I got my 1st. Phone call . 1 day from being 4 weeks of signing. And this guy as nice as he was said we probably won't get it back because we signed a contract. . I have delt with other companies , and any time I sign a contract ( that big ) some always calls to go over it , or to ask if you have questions. But now I don't want them, I'm just going to get someone else .if I can get my money back. If they can't return my calls, why should I think there going to do what I want them to do?.?"

"Insulation is some sloppy stuff but they kept it contained to where it was going, they were totally polite and professional. Went the extra step. Thanks again"

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"when we noticed that the insulation in our attic was wet, we called Home Comfort. They came, look at the insulation, confirming it was wet and we had mold in our attic. They removed the wet insulation, put in new insulation after the mold was abated. The also added more vent tiles in the attic and sprayed insulation around the sole plates in our basement."

"Everything was fine until I got the final bill. The estimate they gave was different and the final bill was different. They had put extra charges. When I called them about it, they didn't back down. They also said that because of the extra insulation they used they did they couldn't reduce the cost. Other than that, the job was done fine. At one point, the insulation had blown in, they had a little problem, but that was worked out."

"We had a different person who came out before them who was horrible and then I tried Crawlspace/Basement Waterproofing Solution because they were reasonably priced and they worked with me on scheduling their time so that they would be there when the electrician are there. They worked together with the electricians and were all done. They were wonderful. It was an all-day project but everybody worked together. Everybody showed up, everybody cooperated, and it was all done in one day with a big job. They were very good with the whole thing. The price was really good deal and all they have to do is seal from the outside to the inside. The biggest thing for us is that, they were here when everybody is here to do one thing. They are really good and we only had one problem but it was all filled up. This company gave exactly what we needed, showed up when they are supposed to, and did a great job. It was perfect. I would recommend right away to anybody before anybody else.  We were very impressed with them."

We here at Preferred Home Improvements take pride in our work! Customer service and satisfaction is our number one goal! The Services we offer are : Air Duct Cleaning Dryer vent cleaning Attic Insulation Crawl space clean ups We also offer other home services! We do full viedo inspections of duct work we also will do a whole walk through and explain everything step by step. We also offer before and after pictures! We have been in business over 6 years and are here to stay. We promise you will have a Awsome experience with us. We also offer yearly warranties and free estimates! Our service area is within 150 miles of the Quad Cites!

"Roberto was the technician and he was very professional, polite, and personable. He inspected the rest of our system and told us things that needed to be changed or repaired. He showed me pictures of everything. Everything he told me about was accurate. He quoted me a price for R38 insulation , Some of our ducts were plastic and he recommended them to be changed. I agreed completely and didn't know they were plastic. I would have had them done the work but I had no price comparisons to make and besides I didn't have the money right then. So he just finished the vent cleaning and left his card. He did a great job on the vent cleaning and was happy with the work."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

H.E.S.S is a residential and commercial energy solution company, happy to help anyone with questions or concerns that may stem from a energy efficiency problem. We offer a wide range of services to insure you are getting the full bang from your buck out of your home and buildings energy efficiency. We range from performing energy audits to installing loose fillfiberglass and batting insulation to installing window tint and cleaning your solar panels. Give us a call and we will have a solution for you! We are taking necessary precautions and doing our part to keep our customers, employees, and community healthy by always wearing a fask mask while installing or providing any of our services!