Roofs By Rodger

I had used Roofs by Rodger before and they came same day after 1 phone call and did a good job. This time it was totally different. My first phone call I left a message, no one ever called me back. My second phone call a spoke with a person who said someone would call me back about coming to do an estimate. No one ever called me back. After my third call someone came and did an estimate that same day, now a week after my first call. The estimate was left on my door and I was told I had to sign and mail it back. I couldn't approve the estimate over the phone. So I mailed it, and another weeks goes by without hearing from them. I call again and finally someone comes and fixes the roof. But they use light grey shingles on my dark grey roof. It's hard for me to believe they could not do a better color match. In the end the roof got fixed but I'm not very happy about the process or the end result.

They tore off the full roof with subcontractors and then it rained that night and the next day and we had leaks everywhere inside. They threw materials off the roof onto hostas and when I asked them to walk on the path as the guy said oh your hostas will come back after it rains! They broke a birdbath and recycled copper valleys and took the money for it. Later I had to have them come back and fix something some things another contractor saw that weren’t done quite right. Can’t make up how stressful the whole project was.

finished in two days, excellent work and also excellent clean-up

Excellent, highly recommended.

It was fixed quickly and appears to have been done well.

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Excellent service. They came in and completed the job in one day. The yard was cleaned thoroughly and they even cleaned more than just roofing materials from the yard. They even swept out my garage. All of the people were nice and friendly from the salesperson, estimator, site foreman and workers. They came highly recommended and after getting multiple estimates they were $2,000 cheaper than all the others. Would recommend and use them again in the future.

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He put a new roof on efficently, but the roof has a leak when it rains hard. I called him, and he sent someone out to fix it, but did not communicate with me to tell me that someone was coming. He sent someone over when I was not home, and no one called me to say they coming. Another rain came, and it was still leaking. I called him again, and he once again sent someone out to fix, but again did not communicate to me when they were coming, or when they finished the job. I called them and talked to the person who did the fix, and found that they had repaired the wrong part because of the lack of communication. They came back and "fixed" the right part. It rained again after that, and the roof was still leaking. I have called them yet again, and this time no one has returned my calls. It has been 4 days, and I have not heard anything from them.

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Great experience with estimate, work, clean-up, etc.... They were on-time to start and on-time to finish. Competitive price, and a good warranty. The job was complicated by the fact that we have brick portico walls at the front and back of the house, two chimneys, and some architectural detailing that have contributed to leaking under the previous owner. They tried one method of addressing all. It didn't work. During recent rain, there was some leaking, I called them, and their estimator came out within a day to re-evaluate, discuss alternate method of addressing portico walls, and begin discussing scheduling the work.