Best concrete resurfacing pros near Benld, IL

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

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"10x14" concrete slab for a metal shed. Responded and quoted job quickly. Work was finished well in a matter of days. I would recommend Concrete Ink for your concrete needs."

"Steve was very helpful with all of the professional work he performed. Love our new front porch. Would hire again for any concrete work needed. Thank you again Steve!"

"Work excellent. Looks great. Very thorough! Fast and efficient!"

"Home repairs. Tiles. He responded quickly and got the job done per his estimate. He worked hard and finished on time. Beautiful results."

"PROS: Were quick to respond that they could do the job on last minute notice.
Owner fairly responsive via phone and text.
Reasonable pricing
CONS: As with many projects, went a week over schedule.
Dumpster and cars left in my parking lot when all the spots were already accounted for. Made it nearly an unusable space.(In company's defense, they were having a ton of trouble with the dumpster company). Even after they were told this nothing changed.
Did not provide accurate updates of the work and what the end result would be.
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"CAME OUT TO REPAIR. WEEK LATER IT RAINED. A LITTLE WATER SEEPED THROUGH (MUCH LESS THAN BEFORE). CALLED THEM BACK, THEY CAME AND WENT OVER THE WORK AGAIN. MANY RAINS LATER, NOT A DROP OF WATER HAS APPEARED."

"I purchased a big deal from Angie's List and their services turned out fine. They were a little late. I gave the fellow a little bit of a leeway and he took a little bit more leeway than I would have preferred.  In fact, I was getting ready to give him a call and he sent the crew over, and they did the job. I just paid them the flat amount; they did not try to pressure me with any add-ons or anything like that, which was fine. I was actually wondering if they were going to do something like that, but they did not. So that was certainly a nice thing. They did what they said they were going to do. They were acting like they were in a big hurry. They were two guys and they worked as a team, and they were gone in, I think, like about an hour or something like that. It was like at least a week, if not two weeks, before they actually did come back and as I said I had been getting ready to call them in trying to find out what was going on when they finally did show up. I thought they would call in advance which they did not, so I was a little bit disappointed about that. I did not see them doing anything what I would call sloppily; they were kind of in a hurry. I did ask a question and they did do some certain tertiary types of things, like part of a gutter guard had fallen off and they did put it back on, which I had requested so that was fine."

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"I hired the company to do a make ready [clean up & prep] on a single apartment in a building which I own in the  town where I live. I needed the property to be cleaned up so I could rent it again.  I have been a landlord for over 20 years & hadn't found a vacated property in such a mess in all my years. They did the complete interior clean-up which took about five hours. And, the complete prep of the property. they took out all the trash & junk, and cleaned up all debris left in the yard. They did such a great job with that I decided to use them for the yard maintenance also. They cleaned all my flowerbeds & got them ready for spring, placed mulch & trimmed the shrubs and flowering trees. On the inside they made everything look brand new! Cleaning the walls, painting, cleaned the carpets & stripped & polished the wood floors...making them look brand new. The appliances that stayed were cleaned inside & out. They even remembered to get all the light fixtures clean for me. Dusted all window seals & doorways. Shine mopped all they tile floors. To top it all off they even gave the bathrooms a fresh clean look by putting a new caulk seal around the tubs, sinks & shower...which gave the bathrooms a fresh face. All in all I found it to be a very stress free pleasant experience. And, I will definitely call on them for the next project because if they could do so well with a nightmare like that I'm sure the less difficult will be equally affordable and easily handled. Everything just looked so nice when they were finished. Thanks, Green Earth
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