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Royal obsidian llc
New to Angi
Carpets or Rugs - Clean OffsiteCarpets or Rugs - Clean at Home

Serving Benld, IL and surrounding areas

Approved

Hi! My name is Brittany Evans, and I am the founder and owner of Royal Obsidian LLC.\nAs a St. Louis native, local business owner, and mother, I started this company with a simple goal: to give our local community clean, peaceful, and healthy living spaces. I know how important it is to have a comfortable, well-maintained home—and I also know how much time, effort, and physical work it takes to keep it that way.\nWhether you need help with deep indoor cleaning, keeping up with laundry, or clearing off driveways and walkways, my team and I treat every home with the utmost care and respect. We are fully licensed, insured, and dedicated to delivering honest, reliable service every single time.\nI’d love the chance to learn what you need and see how we can make your day-to-day life just a little easier.\n

2 neighbors recently requested a quote
Agape Construction & Improvement
4.0(
60
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Benld, IL and surrounding areas

In business since 2009

Free estimates

Emergency services offered

"THE GOOD   The interview went very well. I had a list of questions as to how the work would be performed and Mike answered the questions with confidence in every part of the job. After talking to him I felt comfortable believing the job would be done correctly.  We talked about materials and agreed on a price that was comparable to other bids. I told him I was not in a hurry. A different contractor said it would be 6 weeks so I guess in my mind I thought work would start in about that time frame. To be fair, Mike never gave me a start date.  This all happened in the middle of May.
 THE BAD   It took a week before we picked shingle brand and color and I paid an $8000 payment. 2 large pallets of materials arrived in the first week of June. The next communication with Mike was the last week of June with him saying the weather had slowed him down.The next contact was the middle of July. Mike said it would be a little longer. I contacted him again at the end of August and he said he was heading my way soon. I contacted him middle of Sept. and was told 2 weeks weather permitting. After 2 weeks Mike texted me saying it would be longer.  I replied with concerns about the material being on pallets in my yard for 4 months and gave him 3 weeks to start work or refund my payment minus material costs. He replied he had the permit and would start work the first week of Oct. Dumpster arrived on a Monday 8 days later. Some wood was dropped off on Friday. Work started the next Friday.
 MORE GOOD   Once the crew was here they did a great job. They protected my and the neighbors house during tear off and cleaned up every day. After tear off we discovered the addition roof tie in needed to be corrected which was outside the original bid. Mike rebuilt that and it looks and functions great. He did a lot of extras like disposing of some junk I had and putting some bolts in the front porch for a swing. He also partially roofed the playhouse to match the house(untill he ran out of shingles).I was very happy with the work.
MORE BAD  A week later I requested a paid in full invoice for taxes and the playhouse roof to be finished and Mike said he would take care of it.
It's been 7 weeks and still no invoice or finished roof on the playhouse.
FINAL WORD   If you want a quality job and have no time pressure then I recommend Mike. This was a 2 1/2 story hip roof and was not an easy job and took over 7 days to complete. That may have figured in to to delay. All in all it's been a roller coaster ride. He probably would have gotten here sooner if his Angies list A rating (and rightfully so in most cases) wouldn't have increased his business so much.
"
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the home owners are very happy!
all done!!

+1

Recommended by90%of homeowners
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Carpet Cleaning questions, answered by experts

Whether you tip before or after a carpet cleaning depends on when you’re available. If you’re home when they finish up, you can give them their tip after. However, if you need to leave before they’re done or if you won’t be home at all, you can prepare the tip beforehand and leave it for them in an envelope.

Steam cleaning is generally considered better than shampooing for deep cleaning carpets. Also known as hot water extraction, steam cleaning uses heat to penetrate deep into the carpet fibers, effectively removing dirt, allergens, and bacteria without leaving behind a sticky residue. This method also tends to cause less wear on your carpet over time and leaves the fibers feeling softer. While a steamer can be more expensive, the cost is often justified by the longevity of your carpet. Shampooing may be a suitable option for quickly fixing odors or cleaning minor surface stains. However, it can leave behind a soapy film that attracts more dirt, defeating the purpose of the cleaning. The best choice depends on your needs; for a thorough, deep clean, steam is the superior option, while shampooing can handle light, surface-level dirt.

Some of the worst and hardest stains to remove from carpets include dark-colored spills like red wine, coffee, blood, and ink. These can permanently discolor the carpet, especially if they aren't treated immediately, and are particularly visible on light-colored carpets. Bleach is also one of the worst culprits, as it causes near-instant color loss that cannot be restored through cleaning. For most tough stains, if DIY methods don't work, a professional carpet cleaner may be able to help. However, for bleach stains, the best option is often to dye or replace the affected area.

Professionals use pH-balanced solutions, fabric protectors, and safe steam cleaning technology for specific fabrics. These products are designed to break down dirt effectively without leaving residues.

Hydrogen peroxide is usually better for getting rid of urine smells on hardwood than vinegar. Unlike vinegar, hydrogen peroxide is odorless. This can be advantageous if you have a dog that likes to mark areas with a strong scent. Also, hydrogen is a strong oxidizer that can break down bacterial odors, and it is less likely to remove the finish on hardwood flooring than vinegar. Never mix hydrogen peroxide and vinegar. This creates corrosive and toxic peracetic acid.

The Benld, IL homeowners’ guide to carpet cleaning services

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