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TRUSTED BY ARTHUR, IL HOMEOWNERS

  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon13
    Verified carpet cleaning services reviews

Find Carpet cleaners in Arthur

Purcell Service
4.6(
19
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Arthur, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
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Carpet Cleaning questions, answered by experts

While you don’t have to move everything out of a room for a carpet cleaning, doing so will reveal hidden dirt and allow for a more thorough cleaning. However, for heavy or rarely used areas under furniture, cleaning around the pieces can be enough. Professional cleaners often work around large items or move furniture as needed.

Vacuum regularly, clean spills promptly, and rotate rugs to prevent uneven wear.

Your floor sees a lot of action: foot traffic bringing in dirt from outside, pets with muddy paws, kids dropping food crumbs, and more. All of this makes your floors dirty, and if you don’t keep up with cleaning them, staying on top of the dirt will become more challenging.

It’s possible to DIY upholstery cleaning, but it’s usually best to leave the work to a professional. If you use aggressive cleaning solutions or are too rough with the material while trying to clean it, you could do permanent damage that demands repair or a full replacement. This issue is especially risky with more delicate materials, like leather, silk, and rayon. Some upholstery needs to be dry cleaned, and knowing how and when to use different cleaning methods is paramount for avoiding damage. A professional upholstery cleaner will know what products and methods are safe to use.

If you choose to have a professional clean your rug, you should schedule a visit every 12 to 18 months. Higher-traffic areas like an entryway should be cleaned more frequently, but a seldom-used guest room can go for more than 18 months without a professional cleaning. Discuss your rugs with your cleaning pro to get an idea of your home's particulars.

The Arthur, IL homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.