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TRUSTED BY ARTHUR, IL HOMEOWNERS

  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon13
    Verified carpet cleaning services reviews

Find Carpet cleaners in Arthur

Purcell Service
4.6(
19
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Arthur, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
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Carpet Cleaning questions, answered by experts

Soot can be harder to remove compared to other types of stains given its acidic nature. It can also cause underlying paint to peel off during the cleaning process. If your soot issue is a result of smoke damage, it’s recommended you call a pro to help remove it versus doing it yourself.

You’ve stored your coats away all summer long, but now that the temperatures drop, you notice they smell weird as you pull them from storage. What’s the deal? If your clothes smell weird after you stored them, they may have been in a moist, dark environment for several weeks or months. This environment is ideal for mildew growth, which can make clothes smell musty.

A mild skunk smell in your house can last up to three weeks, dissipating over time with proper ventilation. However, if you leave stronger smells untreated, they can last for months or years, becoming more difficult to remove the longer they sit. This is especially true of odors that have seeped into fabrics such as clothing or furniture or those in your pets’ fur.

Cat pee has a strong ammonia-like smell, so if you smell cat pee but don’t have a cat or don’t suspect your cat has any accidents, there could be other issues at hand. Aside from pet urine, your house may smell like cat pee from leaking freon from an old fridge, mold, spilled cleaning supplies, or even outside odors from nearby farms.

Upholstery seems easy to clean in theory, but it gets complicated when you consider how many cleaning designations there are for different kinds of fabrics. While some couches can handle a liquid cleaner, others require foam cleaners, and some should only be cleaned with dry cleaning products to prevent damage. It’s usually best to hire a professional upholstery cleaning service to ensure your couch gets appropriately cleaned and doesn’t get damaged in the process. Professional furniture cleaning is relatively affordable and easier on the wallet than replacing a damaged couch.

The Arthur, IL homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.