Get matched with top carpet cleaners in Arthur, IL

"I have used them before for this and to generally clean our carpets. They have always done an excellent job in a timely and professional manner."

"It went well. They have always cleaned my carpet! They are hard working people! They did a good job!"

"They were fast, easy to work with and very affordable. Their work was amazing, they made my carpet look like new."

"They very efficient very detail oriented and i'd recommend them to anyone."

"quality service at an acceptable price. Service person was very knowledgable and pleasant to talk with."

"She was very thorough and easy to work with, if anything was not right, she fixed it right away. She was very upfront and I really appreciated her."

"He got carpets cleaned that I thought was beyond coming clean. Was very impressed. Also felt his prices were very reasonable."

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."

Scott with Claypool Carpet cleaning has been the area's number one cleaner since 1975. Give us a call today for the best and a free estimate, have great day.

We are an ethical, honest, and professional company. We are easy to communicate with, always working with you until the job is done right and to your specifications. When working with our company you can expect integrity, prompt service, and superior customer service, always leaving the job site clean. We take pride in our services and enjoy turning new clients into repeat clients. You can count on us to get the job done right the first time. We will meet with you at your convenience and will not keep you waiting. Call us today for your free estimate. You will be pleased you did. Thank you.