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TRUSTED BY ARTHUR, IL HOMEOWNERS

  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon13
    Verified carpet cleaning services reviews

Find Carpet cleaners in Arthur

Purcell Service
4.6(
19
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Arthur, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
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Carpet Cleaning questions, answered by experts

A carpet cleaning spray or a homemade cleaning solution is the best thing to clean carpet stains. For full-house carpet cleaning, a steam cleaner can remove dirt and leave your carpets fresh and like new. For deep-set stains or worn carpet, consider hiring a carpet cleaning professional to restore it completely.

Do not mix bleach with vinegar, ammonia, acidic liquids, or other cleaners or detergents as toxic fumes result from the chemical reaction. Mix bleach only with water to avoid dangerous chemical reactions. Even mixed with water to dilute it, bleach can still be harmful to your skin, eyes, and lungs.

Use similar methods to get old stains out of couches as you would new ones. Determine the appropriate cleaning solution based on the tag. However, you may need to let the cleaner sit longer than you would with a new stain or make several passes at the stain. Contact a professional upholstery cleaner for guidance if the stain does not budge.

Many professionals use high-powered steam cleaners (hot water extraction machines) to deep clean carpets. These machines inject hot water and cleaning solutions into the carpet fibers, extracting the dirt, allergens, and moisture with powerful suction. In addition to steam cleaning, pros may use specialized tools like rotary scrubbers and stain removers for tough spots, along with eco-friendly or commercial-grade cleaning products tailored to the carpet type.

A deep cleaning goes beyond traditional cleaning and includes tasks like cleaning grout and baseboards, organizing closets and drawers, dusting blinds and fans, and cleaning the inside and outside of appliances. It’s a much more thorough, comprehensive cleaning that focuses on hard-to-reach areas and often forgotten about spots. 

The Arthur, IL homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.