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TRUSTED BY ARTHUR, IL HOMEOWNERS

  • Average homeowner rating star icon4.8
    Average homeowner rating
  • Verified reviews icon13
    Verified carpet cleaning services reviews

Find Carpet cleaners in Arthur

Purcell Service
4.6(
19
)
Carpets or Rugs - Clean - For BusinessCarpets or Rugs - Clean OffsiteCarpets or Rugs - Clean Offsite - For Business+1 more

Serving Arthur, IL and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"The technician arrived on time and promptly began diagnosing the air conditioning system. When freon levels were checked, it showed that the levels were showing an over charge of the system. When some of the freon was bled off, the numbers went all over the place. The tech cleaned the air conditioner using our own hose, which was not put back in its proper place after he was through with it. We were then advised that we would have to "wait and see" if their repairs would have any effect on the ability of the air conditioner to keep the inside temperature below 79. The tech left and advised they would be back later in the day, or the next day. We paid the bill for the service call and the cleaning of the air conditioner, even though our hose was used. That was $152. After several hours, it became evident that the repairs were having no effect. We waited until 5pm for a phone call regarding a follow-up. At that point we called Purcell, and were told that a tech would be out to follow up. When he arrived, he looked at the system again and couldn't uncover any new issues. We then asked for a quote for a new air conditioner/furnace. At this point, the techs savvy car salesman like skills were quite evident. In addition, they don't participate in the current Ameren Act-on-energy rebates, which would add up to $800. To make up for this, the tech offered a $100 off his total price for the estimates, which ranged from $3400 to $17000. Over the next few days, we had 4 different companies come out to give us estimates on new air conditioners. One company wanted to inspect the current air conditioner we had, to ensure that nothing could be done to the current unit. Upon inspection, it was found that the compressor of the air conditioner was not functioning, which would not allow any tech to get accurate freon readings. This explains why Purcell was receiving errant readings. My question to Purcell is this: What exactly did we pay 152 for? The tech should have recognized that a part as big as a compressor was not running, but he missed it. So long story short, we paid $152 to Purcell for them to mis-diagnose an air conditioner and for them to use our hoses to spray water at the air conditioner unit, and then not put the equipment away. We chose this company due to their good ratings on angies list, but I feel this review should serve as a red flag to any of you who are considering Purcell."
Recommended by84%of homeowners
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Carpet Cleaning questions, answered by experts

No, it works best under synthetic carpets in high-traffic or moisture-prone areas. Avoid using moisture barrier padding under natural fiber carpets like wool, which need air circulation. The barrier can trap the moisture against natural fibers and cause problems. Also, you can skip it in low-risk areas like upstairs guest bedrooms, where the extra protection often isn't worth the added cost.

It takes 24 to 72 hours for water to evaporate out of the carpet if you use a wet vac and towels to soak up the majority of the moisture and then run blower fans and dehumidifiers to speed up the evaporation process. The total length of time for the water to evaporate out of the carpet depends on how wet the carpet is, the type of carpet, and the thickness of the carpet.

Because you likely don’t have the equipment to dry your oriental rug adequately, cleaning it with a hose or any deluge of water is a bad idea. The fibers of an oriental rug are especially dense, so water can cause damage like marking, fading, mold, and odor. Since sunlight can also fade an oriental rug, that’s not a good option for drying it to prevent damage.

Whether you tip before or after a carpet cleaning depends on when you’re available. If you’re home when they finish up, you can give them their tip after. However, if you need to leave before they’re done or if you won’t be home at all, you can prepare the tip beforehand and leave it for them in an envelope.

The drying time for a couch or other upholstered furniture after cleaning can range from 1 to 24 hours, with a common estimate being 2 to 8 hours. This duration depends on several factors, including the type of fabric, the cleaning method used (such as steam cleaning or shampooing), the size of the furniture, and the room's temperature and humidity.

To speed up the drying process, you can use fans, a heater, or a dehumidifier, and increase ventilation by opening windows. Rotating the cushions can also help ensure they dry evenly. It is crucial to wait until the furniture is completely dry before sitting on it. Using it while damp can trap moisture, potentially causing mold, mildew, unpleasant odors, dye transfer, or permanent damage to the foam cushions.

The Arthur, IL homeowners’ guide to carpet cleaning services

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