Get matched with top deck cleaning pros in Mackay, ID

"I would give them zero stars! We contacted Mathews Hardwood Floors for service in September. We wanted to rip up our carpets and have the hardwood floor underneath refinished. We quoted 4 days and 1 day to completely dry. We removed the carpet ourselves to save on money. We moved all of our furniture out to our patio and garage. It took the company 5 days to complete our floors. When we went to look at the floors afterwards we saw a huge circle in the floor and many spots where paint was sealed into the floor. There were holes all over the floor that were never filled in. They said they could possibly fix it but we would have to be out of your house for another 3 days to possibly fix it. It was right before Halloween and we had plans to be back home. We were displaced from our house with two dogs, two cat and three kids. The owner was uninterested in speaking to us about it. They came back and fixed a couple of the holes and the circle in the floor we were also promised a free floor cleaner that we never received. We paid full price for this job. At this point we now have two spots in one of the bedrooms that have gouges and still numerous holes in the floor along with many scratches. I would 1000% not recommend this company! Do not waste your time or money! They will scam you!"

"Over-the-top professionalism! They came to my rescue without hesitation. Got the welding job done in a timely manner and did a great job. I highly recommend this company for your welding needs repairs or builds. I was totally blown away that they were willing to travel so far to come and rebuild my trailer hitch so that I could continue my journey."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"as advertised"

"This is a revised review from a previous experience when the gutters were not as clean as we had hoped for and we were quite disappointed with the service. After writing my review on Angie's List Samantha Kay contacted me personally and apologized for the experience we had had. She sent the technician out again, at no cost to us to re-do the work. This time the gutters were sparkling clean! I very much appreciated Samantha's candid and sincere response to our review and the ownership she took for not delivering on the service she would expect herself. Her response and the fact they used the opportunity to improve on their service was great. That is not easy to find these days and I will definitely use their services again."

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."