Get matched with top deck cleaning pros in Jerome, ID

"I would give them zero stars! We contacted Mathews Hardwood Floors for service in September. We wanted to rip up our carpets and have the hardwood floor underneath refinished. We quoted 4 days and 1 day to completely dry. We removed the carpet ourselves to save on money. We moved all of our furniture out to our patio and garage. It took the company 5 days to complete our floors. When we went to look at the floors afterwards we saw a huge circle in the floor and many spots where paint was sealed into the floor. There were holes all over the floor that were never filled in. They said they could possibly fix it but we would have to be out of your house for another 3 days to possibly fix it. It was right before Halloween and we had plans to be back home. We were displaced from our house with two dogs, two cat and three kids. The owner was uninterested in speaking to us about it. They came back and fixed a couple of the holes and the circle in the floor we were also promised a free floor cleaner that we never received. We paid full price for this job. At this point we now have two spots in one of the bedrooms that have gouges and still numerous holes in the floor along with many scratches. I would 1000% not recommend this company! Do not waste your time or money! They will scam you!"

"Customer service was great, came in gave estimates had the job done fast very friendly "

"Still waiting on install, but the sales process was a breeze"

"Professional and fair pricing"

""

"After my appointment was postponed twice, they were able to get my project done in good time. They tried to save me from having to replace my water heater, but it had to be replaced. Their work was done well, and they cleaned up after the job was finished. "

"Need comments"

"We were super impressed with out installer, Hunter. He arrived as scheduled, even a bit early, and took time to do a walk through with us before he started the install to make sure he knew exactly what we wanted. Hunter was also extremely knowledgeable and was able to give great suggestions when we were trying to make decisions. We could tell that Hunter has a passion for installing gutters and works very hard at providing a good final product. We valued Hunter's honesty, outgoing personality, and great attention to detail. We also appreciated that he left the job site very clean. We are super happy with our gutters and are very appreciative to Hunter for taking care of us."

"A costly mistake! This was not a good experience. Armando s mismanagement and refusal to rectify the issues was extremely disappointing. This job quickly went south once we started to point out the construction defects and damages â his crew had caused; damaged property, compromised existing radiant ceiling heating, damaged personal item (furniture, appliances, clothing, etc..) poor workmanship, and a complete disregard for the trust we offered them with our home (see photos). It started by CSCàs team mistakenly tearing out the subflooring unnecessarily and not replacing it. Followed by Armando scheduling a sub-contractor to install flooring without sub-flooring. Once the flooring was installed it became obvious that the height and spacing for the cabinet, trim, and door installations was off due to no sub-flooring. We pointed this out to Armando, and he attempted to remedy the situation through short cuts with disastrous results. The flooring was now poorly installed leaving gaps, hallow spots, uneven sections and large spacing between cabinetry, walls, and brickwork. The only solutions being to replace the damaged flooring with the original professional installation standards with sub-flooring in place (see photos), but this Armando did not want to pay for. Next, we realize both bedrooms radiant ceiling heat had been damaged. These components were damaged by CSC mismanagement of ceiling fan installations. Armando ignored questions regarding their state once the fans were installed. We did not get an honest answer until we pressured Armando into bring in an Electrician we knew was licensed. It was at this point we realized that all our plumbing and electrical work had been completed by unlicensed, uncertified, and unskilled individuals. We ask for permits and licenses for the plumbing and electrical work completed, but Armando has yet to supply them. Sadly, due to the circumstance we were in we had already given Armand a large percentage of the estimate and felt forced to continue working with him. I will not even start with the three attempts at finishing the bathroom (please see photos). We have voiced our concerns to Armando. His response was to offer a payment for the necessary repairs to the radiant heating by his insurance and pay for the flooring to be replaced. In exchange he demanded we sign a full release of liability document for all work completed. As you can understand, this was not in our best interest as the totality of the potential long-term damages this company may have caused is at this point undetermined. Without a full inspection we cannot be sure and with no permits pulled we cannot get an inspection. In short, we have spent over $20,000 to repair the damages caused by Armando mismanagement. So far, the project remains incomplete. Armando refuses to contact us via email or text. Very disappointing. I understand that mistakes are made, and nothing is perfect. But, by the way this company handled its mistakes and continues to hide behind ambiguous contracts and vague promises I cannot recommend them. If you choose to hire this company, do not sign anything that you have not shown to lawyers, get everything in writing EVERYTHING!. Beware of potential costly outcomes!"

"These young women were very fast and thorough and I look forward to having them work for me many times in the future."