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This depends on the location of the blockage. If the blockage is in your home’s system, anywhere in the system, it is your responsibility as a homeowner. Blockages seldom happen because of items or buildup coming from the city, which means it originates in the home. It becomes the city’s responsibility at the exact point your home’s line distributes waste into the city’s system. The exception is if the problem in your home damages the city lines.  

Common drain issues include slow-running drains, whether in a sink or shower, clogged drains, a bad smell, and water backing up into a sink, shower, or bathtub. Causes range from hair, grease, roots, or toilet paper clogging the drainpipes to flooding outside the home, which prevents sewer lines from draining properly.

A two-way cleanout can help if there’s already a clog, but the best strategy to prevent one is by not rinsing grease, oil, or fat down your drains, not flushing or rinsing coffee grounds or egg shells down your drains, flushing only human waste and toilet paper (so no diapers, period products, bathroom wipes, or paper towels), and using drain guards on all of your drains.

You should inspect and clean your French drain at least once per year to keep it in good working order. Regular maintenance can help identify clogs, buildup, and damage before they become bigger problems, which increases the lifespan of your drain. The frequency with which a drain clogs can depend on factors like the amount of debris, the quality of the installation, and the type of filter used. If your drain accumulates a lot of sediment, it may require more frequent cleaning. It's also a good practice to check the access and exit points after heavy storms. If you notice reduced drainage or any signs of a clog, clean the drain as soon as possible.