Get matched with top flooring contractors in Center Point, IA

"BFC Files a Lien on your property before the Job is complete. Liens are on your Real Estate Title Record permanently. I can understand filing a Mechanics Lien when someone does not pay their bill. My service was an Insurance Claim and BFC advised they would work with my Insurance Company, Who was never able to reach anyone there. BFC has you sign a document that authorizing your Insurance to pay them directly then they drop off a bill at your home stating, DUE NOW and file a lien. I'm so glad I did not continue with this company to reinstall my damanged flooring. They had already filed a Lien on my property for the Water Removal. Never once advised me of this action. Check Sec of State website, you may have a Lien on your property."

"I was very pleased with the work done. Gabriel is very personable and does great work in a timely fashion. I would have him out again. Carole"

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"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Good! Seemed to take a long time but it looked great when done."

"Eric is someone you can trust which goes a long ways in this industry. He's so dependable and trustworthy that that I had him work alone when we were at a family gathering. He is very prompt, quickly diagnoses the problem and gets its fixed right."

"Salesman that we were to replace dry wall. Later learned we were to have it removed. Attempts to reach supervisors and owners resulted in zero until time to do installation. Gave $1300+ down. Note: this went to the salesman, not to MABS. Then salesman stated $12,000 more if MABS removed the dry wall. Paid salesman and his friend to remove it but didn't do all of it! Sent certified letters to Cedar Rapids address after we got no verbal responses to phone calls. Later learned they receive no mail there, only in Davenport. Were to have GFI outlet placed at far end of basement. 3 electricians said not possible. Also discharge was to be underground to rear of yard which we thought meant to back! House sits on clay. Was to discharge under ground out 10 feet from house. Canceled installation and have found that other basement waterproofing companies do not require 2.5 feet of dry wall removed: only baseboard. Cost was same as MABS. Now we must pay to have drywall installed after the waterproofing is completed."