"The guys were professional and thorough. They examined the entire layout, described their full process and confirmed pricing, then got to work. They pulled a lot out of our 60 year-old ducts, closed all the access holes they opened for the vacuuming, put all the furniture back in place, and swept up afterwards."

"Equipment was outdated and I was not happy with the cuts made into my ducts in order to hook up the equipment. I wish I had been made aware of this beforehand. I also did not like the fact that the trash per say is blasted into the air ( meaning I never got a clear definition of how they dispose of the gunk in your vents). Overall I am okay with the service received. I also want to say it would have been nice to know that they were coming, didn't get proper notification."

"Jimenez Service responded to my Angi request within an hour. I explained the work to the office administrator. They had availability to do my work the same afternoon. The handyman was very polite, asked good questions, was up front with costs, and performed the work I requested within the same afternoon. He even fixed the hot tub motor, which I had not been sure could be repaired. The charge was as quoted, I payed on the spot, and can now move on with other things. I couldn’t be happier with this crew."

"Initially had them come out because our AC stopped in the dead of summer. Was so impressed by the honesty and non sale approach. My tech was there to genuinely fix my issue, did not mention an upsell once. Will not use any other HVAC company"

"The gentlemen arrived on time. Determined what the problem was and repaired it."

"Have had out a two times. Very professional. Discussed what the stains were and they got them ALL clean! Will have again."

"The sales rep was thorough and answered our questions clearly and promptly. The installation went very smoothly, except for gashing a wall while moving the new furnace in. They repaired the wall and repainted the area. A few days later when the house wasn't heating up as quickly as it should, they sent someone out right away to find and fix the problem, which was actually a ductwork issue unrelated to the installation. Very pleased from start to finish."

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"RADON SYSTEM WAS NOT WORKING. (Installed by another company years ago). The phone contact was pleasant and efficient. The Technician came on the agreed day and the agreed time: he explained what was wrong, explained the options, then repaired the system so it is working better than it did when first installed."

"Our ducts are clean, but our walls have some nasty looking dents now. We live in an older home with older vent covers. The guy who came out to clean our ducts used a power drill to unscrew the vent cover, but for some of them that wasn't enough to get them off because they were painted shut. He then used his power drill to pry the covers off and pushed the drill against our walls for leverage. In the process of doing that he put several dents in the walls. When I pointed this out to him, he said there was nothing he could do to prevent that and I could hire them to fix the dents if I wanted. I really wish he had taken a bit more care. A different kind of tool or just a knife would have clearly done the job without damaging the walls. I am sure Westwood services usually does a nice job. He just seemed to be in a hurry or something. He also said he would vacuum up the dirt he left around all the vent covers if he had a vacuum. For someone who comes into a home to vacuum out the ducts, that seemed like an extremely bizarre statement. Again, more care would have been greatly appreciated. I am not using Westwood services again. Not to fix the walls or to vacuum out the ducts. If I had known a $199 Angie's list deal means you get the rough shot treatment and dents in your walls, I would have preferred to pay full price.
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