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"Foundation Recovery Systems installed 11 helical piers on the sinking addition to our house. First, our inspector/estimator, Tanner, was very informative, listened well to our concerns, and was easy to communicate with. After work was completed, Tanner followed up with a phone call to make sure we were pleased with the crew's work. Our crew foreman, Jon, and the rest of the crew were very professional and very hard working. Jon communicated with me clearly about what they were doing and why each step of the way. He also kept me informed of obstacles they encountered and how they were solving them. The crew accidentally damaged some window trim and an exterior door threshold, but Jon told me immediately about it and the company has reimbursed us every penny for repairs. The crew completed their work and we are so happy we hired FRS!"

"Sales rep was very good at listening to what I needed done. The installers were excellent in their working hard to get it done the right way."

Welcome to B.A.M! Basements and Masons, Central Iowa's premier basement repair and masonry company! B.A.M! is a local business founded in 2012 by Mark Williams. After working several years with different basement repair companies, Mark saw a need for better value and customer service in the industry, so he decided to open his own business. He chose the motto, Every consideration given to total customer satisfaction with the highest quality workmanship, the pillar of the B.A.M! name.\n\nTogether, we at B.A.M! will cultivate our reputation for excellent service and quality work. With our motto in mind and a smile on our face, we look forward to helping the people of Central Iowa improve their homes.

Needing to replace your old shower or tub or need something more accessible? Need your bathroom remodeled? Give us a call. We are based out of Waterloo but gladly service most of eastern Iowa.\n\nWe have installed over 100 showers. We take pride in our work so you can take pride in your home.

"Bernds Pond went above and beyond in installing my fountain. I'm really happy with it."

"They raised the corner of our foundation and installed 7 push piers to prevent further settlement. This was a very stressful experience for a couple of senior citizens, but the excellent, conscientious workers explained everything they were going to do before doing it. They did everything they said they would do, and they satisfied my husband which is an accomplishment!"

**TREE SERVICE**LAWN CARE**SNOW REMOVAL**FREE ESTIMATES**\nWith experience since the 1990's, we value strong relationships and strive to deliver great quality work at an exceptional value. We have been in business since 2011 and are family owned. We offer affordable solutions for complete lawn care, spring and fall clean-up, general weeding, landscape rejuvenation and design, snow removal, rock/soil/mulch delivery, shrub and tree trimming, stump removal, gutter cleaning, and power washing for both residential and commercial properties.\n**We offer Emergency Tree Service**

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

Hoversten Contracting is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"The sales guy was very impressive. He explained everything about the process and did a detailed inspection of the areas to be worked on.
He was honest in saying that sometimes the concrete seams don't match up perfectly, but that the installers would use a grinder to feather out any spots where this would happen. I asked about cracking and he said that it rarely occurred.
The installer came on the appointed day and was still there when I returned from work. He had completed much of the job, but indicated that he had trouble with some of the equipment and that some of the poly-leveling material had sprayed around some of the work areas. He said he would come back and finish the next day (which was a Saturday).
He returned Saturday and finished. I inspected the work and was generally happy with the concrete leveling; my front step was now very close to it's original height and my patio was shedding water away from the house. But I did find a couple of things that distressed me and told the installer about them:
1. There were two very noticeable cracks and a third very thin one. Would he be filling these cracks to prevent future water damage?
2. There were many places in the driveway where the slabs were still uneven. Was he planning on grinding those down as promised?
After he left, I also noticed that the patching material used to fill the holes seemed to be chipping away already and in several holes, did not even come up to the level of the slab.
He later called back and said that he would come back and use a high quality sealer to fill the cracks. He didn't mention the uneven concrete.
I later was contacted by the office about payment. I explained that there were outstanding issues. I was assured that arrangement had been made to fix them.
Then I made the ultimate error: I paid them.
When the sales guy made a follow up call, I told him there were still outstanding issues, and that I had been promised that they would be addressed.
No cracks have been filled, the holes collect water every time it rains and I am mortified at the prospect of trying to clear snow from my uneven driveway this winter.
Could I have made more noise with them about this? Sure. Should I have to after making three people aware of the problems? Certainly not."