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Get matched with top Phone Companies in Kapaa, HI

There are 0 highly-rated local phone companies.

Recent Phone Company Reviews in Kapaa

  • Hawaiian Telcom
    5.0
    Excellent results. The whole process was time-consuming and I had to be very persistent with my calls to get my questions answered. Hawaiian Telcom is hard to reach with their phone system, which is ironical! Their Website needs to answer more questions. The company needs to seriously think of having You Tube videos showing how to program the new features of the updated phone system bundle I now have. The sales staff never told me in detail about caller id, call waiting, and the rest of the bundle. I suppose that they hadn't dealt with someone like me who was so far behind the times! The technical support employees --who are also very difficult to reach-- were very, very helpful when I called with questions after the service was installed. Hawaiian Telcom employees were always very courteous. I am pleased with the results: My new phone package includes free mainland long distance, free Neighbor island calls, and good International call rates. I retained the high speed Internet I already have with them, that has never had any problems. My total cost is about $65 per month for landline phone and Internet. I am saving money with better services! BUT, disappointingly, I found that the Hawaiian Telcom Cell phone options are very limited and did not suit my needs. It would require a two year contract, and was expensive, altho the phone was "free." I have never owned a cell phone before and I was wary of getting locked into a long contract, since I had no way of estimating my cell phone usage. I chose a cheap pay-as-you go Tracfone, for which I can add minutes as I go.
    - Sandra K. H.
  • Time Warner Cable
    4.0
    They are expensive. I switched to digital which in Hawaii does seem to go out a lot. They are professional however and always there to lead you through problems.
    - Stephanie C.
  • Century Link
    4.0
    I think that their service has always been good. I don't have much good to say about them because their prices are extremely high. I think that the features are very limited as well.
    - Shawn D.

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