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"Our project was originally to start on November 13th and take 3-4 weeks. Due to 4 days of rain and other projects he had to finish, it was started later than planned. On the second day, Jamie texted to say someone’s car broke down on the way to our house and they’d be late. Later in the afternoon, we were advised the vehicle was in the shop so the crew couldn’t come. (There were 4 vehicles here the day before so we weren’t sure why one in the shop took the whole crew out.) They resumed work the following week. He asked in the beginning if we had any particular concerns and we said yes, two. One, our grandchildren, 2 of whom are toddlers, are here often so care would need to be taken to keep nails and hazardous garbage picked up when they leave for the day. Two, they would need to keep the gate to the pool closed and either cover the pool or be careful in that area. Most days, we walked outside to find the gate left open and nails and pieces/slivers of wood, paint chips and other garbage littering the yard and deck. We went out one day after they left and realized they had been using the pool deck to cut the material for the facia, siding and trim. On these days, the pool was littered with sawdust. We were past Thanksgiving and heading into Christmas and no end in sight. The gutters had yet to be done weeks after the painting was finished. We were wondering if this job was more involved than this company typically handles or if a good project manager was needed. We had to remind him of the same things multiple times because nothing was written down. There is paint on the front porch rails, paint on the pool deck and on the outside of the screened porch. There’s overspray everywhere. We did have a walkthrough, and they did take care of the things we pointed out. At the same time, as the months have passed, we continue to find areas that need touch up. We will need to purchase paint and must touch things up ourselves. The biggest problem we had ended up being with the way the drip edge along the roof line was handled. Four months prior (in August) we had our roof replaced including new drip edge. We were assured that when replacing the facia that the drip edge would be fine. If there were spots that needed to be touched up, they would handle it. By the time the work was done, the drip edge was in bad condition with warps and bends to the point that we insisted it be replaced. At first, Encompass pushed back stating that the drip edge had been installed incorrectly. However, the the roof and drip edge were installed correctly by a professional roofer but damaged during the facia replacement. Encompass did consult with a roofer who told them that there should be no problem replacing the drip edge, so they proceeded to do so. Their work in replacing the original drip edge was better than they way they originally left it, but it was far from the condition it was after our roof was replaced. One of the reasons the drip edge was so important to us is that we just had bats removed from the attic and wanted to have the drip edge prevent that from happening again. In addition, after spending over $58,000 on our house, we weren’t happy with the finish of the drip edge. Since then, we’ve started getting estimates on what it would cost us to have the drip edge properly replaced. So far, we’ve received an estimate of $19,000 for the work. Because there is so much of it that has been damaged, it would cost more to cut and replace only the damaged parts and leave the few places that are not damaged than to replace all of it. We are also seeing wasps go under the drip edge, which was not happening prior to the work Encompass performed. After spending over $58,000 on the work, we are extremely unhappy to be looking at numbers this large to ultimately finish the work."

"Excellent selection of counter tops, great customer service, timely install. Great experience from start to finish. Very happy with new bathroom counter tops."

"This was an absolute dream experience. I couldn’t have asked for any easier transaction than what I had with this company. Robert went above and beyond helping me with options and was in contact with me the entire time the installers were at my home. Not only was Robert super nice and professional but so were the installers. They were thorough and courteous and very respectful and cleaned everything once they were done with the install. I couldn’t be any happier with this entire process and would definitely purchase from them again and I highly recommend this company."

"Very well. I was skeptical at first but Mr Miller put me at ease by sending his information and was very transparent. He said he would be at the location at a specific time, and was. Mr. Miller did a great job staining and keeping me informed of his progress through sending pictures and calling me. I would highly recommend him to anyone and will be using him again for my future projects."

"Used Angi to find help on 1-10-2025. Of the six companies I requested estimates from, Alonsos was the only one that responded. It was the next day. We needed repair to the house due to a branch spearing the back of it. His quote was reasonable and he was willing to come on Monday. The repairs were finished in a short time. My son thought to ask about our upper deck railing and the front board that was bad on the lower deck. Again we were given a reasonable quote and the work was done that day. To my surprise he replaced all three sides of the lower deck and added shoring. For the upper deck he enclosed the corners and it looks amazing. I will definitely keep him on speed dial for future work."

"They are great guys, built a whole house and they just made everything so simple. Honest and great work."

"Brad Williiams handled most of the construction details. He was very conscientious about keeping costs down and trying to comply with my wishes. He saw that oversights were corrected and problems solved. Having lived with the remodel for several weeks now, there are a couple of minor changes that I would make. Overall we were pleased with the experience and plan to have you remodel our other bathroom too."

"Professional and excellent workmanship"