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Sewer Cleaning questions, answered by experts

If the toilet is overflowing but there’s no clog, that’s a sign that the issue is deeper in the system, and plunging may not help. A blockage in your home’s plumbing, the plumbing vent, or even city sewer lines can cause toilets to overflow. The issue could also be the toilet itself if the filler float isn’t set to the correct height or if parts are damaged or worn out.

Some flushable wipes companies say they are designed to disintegrate within a few hours to a few days after being flushed. These wipes allegedly use materials that are more water-soluble than traditional wipes. However, many experts have raised concerns that even so-called "flushable" wipes do not break down as easily as claimed and can contribute to clogs and blockages in sewer systems.

To prevent plumbing and sewer problems, avoid flushing wipes, even those labeled as flushable. Instead, dispose of them in the trash. This can help prevent costly plumbing issues and reduce the strain on wastewater treatment systems.

It can take anywhere from half an hour to a few hours to fix a main line clog, depending on the cause and severity of it. The job should not take more than a day to complete. Keep in mind that the main line is not the same as your home’s sewer lines (which connect to the main line and run to your house). Your city is responsible for any clogs or damage to the main line itself.

Ejector pumps can only push sewage 750 feet or less. That’s because their purpose is to move waste from your home to your sewer line—which is a relatively short distance. Grinder pumps can transport sewage further, but they manage lower volumes of waste than ejector pumps (and they don’t work with septic systems).

As a preventative measure, hydro jetting should be done every one to two years. However, the best practice is to hydro jet your sewer line once per year. The ideal frequency depends on several factors, including the age and condition of your pipes, how prone they are to clogging, how often the sewer line is used, and the type of waste disposed of in the system. If you frequently experience clogs or are unsure, it's best to ask a licensed plumber for a recommendation specific to your plumbing system.

The Shellman, GA homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.