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"A great job was done, and everyone was polite."

"Beware of Leaf Filter sales pitch starting at an outrageous amount that quickly, after a “multitude of discounts” arrives at a still outrageous amount, but makes you believe you are getting a “REAL DEAL”. Smooth talking, 6’ 5” Lamar had an excellent command of product knowledge and installation, but when a problem arose with the installer on the job, he suddenly became “Mr. Milk Toast” and told me I needed to contact Customer Service as he was just “the low man on the pole.” Long story short after signing contract installation was “amazingly” set up for next day 8/8/24 window of 8am -12 Noon. Installer arrived at 11:30am with no explanation as to why. Worked 2 1/2 hours installing 67 Linear Feet with no repair or replacement of gutters only to clean out some leaves. Then went to lunch returning around 3pm to continue work which necessitated him working on roof of one-story home around pool cage. He quickly advised me that there were soft spots on my 3 1/2-year new roof replacement and he was quite adamant that he was going to fall through my roof. He wanted to cut the screens in the pool cage so he could work from below. Lamar agreed that cutting screens wasn’t really an option and I should just pay the installer the $2515 for work completed and he would look into it. The following week he said he had to side with his installer. I didn’t realize that their installers are also experienced, licensed roofers. Hmmm I immediately called my local Volusia County, FL roofer with 28 years of experience and well thought of in my community and he sent a foreman out the next morning to check the roof. Both he and another roofer friend, separately determined that the roof was safe and the work could certainly be completed. In fact, I did have the additional 100 Linear Feet completed by someone else for half the price I paid Leaf Filter for 67 LF and in a much more timely and professional fashion from above on the roof. I can only wonder what their life time warranty and customer service experience would be like once they got paid and be thankful that I only suffered a couple of days of anxiety and concern that my roof was caving in and saved thousands of dollars."