Get matched with top dryer vent cleaners in LaFayette, GA

"They were great at communication, cost-effective. High quality job. They explained everything and were thorough"

"We used these guys to replace our unit last year. We had a great experience then. We made a service call because our house is running 6 to 8 degrees over what the thermostat is set on. Chad came out and was rude and condescending to myself and my wife. I eventually had to ask him to leave. He didn’t appreciate us asking questions. We just wanted info around if we needed to have the ducts cleaned. He also told us that Malone should have installed a bigger unit. Worst experience considering the amount of money we’ve spent with them and were planning to spend again."

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"I was extremely misled by this company who did not provide the service at the cost they communicated. I never received a print copy of the quote, and the quote that was said out loud (and confirmed) was THOUSANDS less than the bill I received. (I even confirmed the number out loud and commented on how low the cost was, and the owner did not correct me to state the number I received on my bill.) Furthermore, had the owner (who gave the quote and then never followed up until he wanted payment -- also leaving me to ask the contract worker what was even going on or whom I paid and when and how in the midst of hazardous and unsafe living conditions due to disease risk -- clarified the price point when I REPEATED THE NUMBER OUT LOUD TO HIM AND COMMENTED THAT IT SEEMED LOW) been direct, honest, and forthright with me, my insurance would have stepped in to cover it. Don't trust them to communicate with you. Get another quote. Do more price shopping since they're willing to admit they messed up but aren't willing to do anything about it. Also, even if you don't think the number will meet your home insurance deductible amount, consult with them anyway. Now I'm retroactively trying to get insurance to help out, and they have many questions about the way the Ductz service was conducted AND concerns about the way it was documented."

"great- recommend highly!"

"Titan is definitely the way to go. Quick response, great service, and the sales rep, Jerry, is on top of his game. Service guys were on time and did a nice, clean install!"